Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Bolton: A specialist nursing service for rough sleepers

A specialist nursing service for rough sleepers works closely with Bolton Council and local voluntary sector services. It provides support on the streets as well as into hostels and from its town centre base.

Bradford: Mobile health unit providing outreach for rough sleepers

Social enterprise Bevan Healthcare provides outreach heath support to rough sleepers from a mobile unit. Together, with its primary care centre and work with hospitals, it is providing vital help to vulnerable people.

Camden: Holistic health care services for rough sleepers

The council and its partners in the borough have designed a range of dedicated health services to homeless people, covering everything from GP care and psychological support to dietary advice.

Leicester: Day centre that helps rough sleepers tackle substance misuse

A new centre has been established in Leicester to help those on the streets struggling with substance misuse. Around 150 people are using the facilities each month with many being encouraged into treatment as part of a multi-agency approach.

Newcastle: Co-ordinating hospital discharge for rough sleepers

Support is provided to homeless people while they are in hospital. It ensures when they are ready to be discharged they will not return to the streets. Over the past two years no-one has been released without accommodation to go into.

North East Lincolnshire: Providing rough sleepers with GP care and more

A dedicated GP surgery for vulnerable groups, including homeless people, has been set up in Grimsby. The practice provides everything from general health care to food parcels and advice on housing and benefits.

Preston: The benefits of a ‘housing first’ approach to reduce rough sleeping

A voluntary sector group which provides services for rough sleepers in Preston has set up a “Housing First” approach, giving clients a guarantee of accommodation which then allows them to address health and social issues they have.

Sefton: Outreach drug and alcohol support for rough sleepers

A nurse prescriber from the drug and alcohol service has started doing outreach work with the homeless support team. The work has focused on one particular town centre in the district after concerns were raised about a core group of rough sleepers who were not engaged with treatment.

Tower Hamlets: Outreach psychotherapy for rough sleepers

The council has taken on a psychotherapist to go out on to the streets and work alongside the borough’s outreach team, helping to turn around the lives of rough sleepers.

Westminster: Psychological in-reach support into hostels

Rough sleepers are offered one-to-one psychological help in the London borough under an initiative that has also seen frontline professionals given training in supporting their clients.