Responding to the cost of living crisis is a huge challenge, with far fewer resources available compared to COVID-19. “However, we have strong structures in place including regular food meetings, an affordable warmth steering group and a cost of living forum. Having that in place means we have lots of cross-organisational working going on that can help solve problems in the city.”
In 2020 BHFP secured £50,000 from the Big Lottery Fund to establish seven affordable food projects – membership schemes where, in return for a small fee, customers can access a larger amount of food sourced from surplus, donations and local farms. These offer a ‘next step on’ from emergency food. The projects have all continued to develop and are now financially independent.
One unexpected success was a ‘crowdfunder’ council tax rebate and cost of living crisis appeal – a partnership between the council, Citizens Advice and BHFP. This initially provided a way for people to choose to donate their £150 council tax energy rebate. A link to the campaign was included when council tax information was sent out, and details were in a cost of living advice leaflet delivered to all households in the winter. The money goes directly to supporting vulnerable households – 60 per cent to Citizens Advice and 40 per cent to BHFP. By mid-December 2022 over £60,000 had been raised.
Paul Ross-Dale, Welfare Revenues and Business Support Manager, said this crowdfunder had taken on a life of its own.
“At first it was tied in with the energy rebates but the donations continued. It was quite a push to get that in place, but once we had worked out the governance issues and where it had to sit within the council, and made sure there was the political will for it, it has done well.”
Another innovation is the move towards ‘cash first’, with vouchers sometimes provided rather than food (for example at a food bank in a children’s centre). Electronic vouchers sent via text message can be used at most supermarkets. Some food banks are now giving vouchers rather than bulk-buying food. This gives individuals and families more choice and flexibility over the food support they receive. Vouchers were given to free school meal recipients over the holidays.
Paul said: “With the Household Support Fund [HSF] we have always taken the approach of ultimate trust in the organisations we work with. They know their client groups better than we do. Not everyone who needs support trusts the council or wants to go to the council, and we wanted to open as many doors as possible.
“We don’t add much beyond the DWP stipulations, guidelines and reporting requirements. We don’t put restrictions on how organisations can use HSF funding either, we trust them to do the best thing they can with it – as long as it fits the aims of the HSF.”