Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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South Tyneside Council: Review of children’s services in the Borough

In October 2018, South Tyneside Council participated in the Productivity Expert Programme to review their directly provided childcare service. This report outlines the project and considers the conclusions of the final report and identifies the way forward. This case study forms part of our productivity experts resource.

View all Efficiency and income generation articles

Healthy New Towns Programme: Cranbrook

Cranbrook, is a green field development new town within East Devon to the north east of Exeter. With a current population of about 4,500 expected to rise to over 18,000 by 2030. 

Transforming and digitising the refuse and recycling service

Introducing a communication and tracking system into the council's refuse vehicle fleet for both residential and business collections. Combined with new, enhanced online forms this will optimise collection rounds and provide near real-time information exchange.

View all Digitalisation articles

Transforming the customer experience in SEND

Developing an optional checklist and online application for people applying for an Education Health and Care Needs Assessment. This will include improving web content and producing a video to sits alongside these forms

View all Digitalisation articles

Transforming public services in West Suffolk

Region: East, South East Theme: Integrated Public Services, Locality Reviews

View allOne Public Estate articles

Plymouth Health and Wellbeing Board

Plymouth Health and Wellbeing Board (HWB) takes a system leadership role, setting the ambition, shaping local priorities and signing off key strategic documents, including commissioning strategies. This case study forms part of our integrated care systems (ICS) resource.

Cambridgeshire and Peterborough Health and Wellbeing Board

Cambridgeshire County Council, Peterborough City Council and Cambridgeshire and Peterborough Clinical Commissioning Group (CCG) are coterminous with Cambridgeshire and Peterborough Sustainability and Transformation Partnership (STP), which is developing into an integrated care system (ICS).

East Riding of Yorkshire Health and Wellbeing Board

East Riding is an area within Humber Coast and Vale Sustainability and Transformation Partnership, which is establishing several integrated care partnerships (ICPs). This case study forms part of our integrated care systems (ICS) resource.

Norfolk Health and Wellbeing Board

Norfolk Health and Wellbeing Board (HWB) is the forum for system leaders across the wider local health and care system and works closely with the Norfolk and Waveney Sustainability and Transformation Partnership (STP) (Waveney is an area in East Suffolk). This case study forms part of our integrated care systems (ICS) resource.