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Read about councils' experiences of CQC assessments.
Birmingham: We were the perfect test bed for CQC
As the second biggest city in the country, Birmingham City Council's Corporate Director for Adult Social Care Professor Graeme Betts thought it would be the perfect testing ground for the new Care Quality Commission (CQC) assurance process. This case study forms part of the resource, 'The return of the regulator: What adult social care needs to know'.
Lincolnshire: Let’s embrace the ratings system
Lincolnshire County Council was the first council to go through a pilot CQC assessment. The council's Executive Director for Adult Care and Community Wellbeing Glen Garrod said he was motivated to put Lincolnshire forward because he believes it is time for social care departments to open themselves up to a system of inspection with ratings. This case study forms part of the resource, 'The return of the regulator: What adult social care needs to know'.
Suffolk County Council: Communications response to CQC pilot
A dedicated Adult Social Care project team was created to manage Suffolk County Council's involvement in the Care Quality Commission (CQC) pilot, and communications was a key part of the project from the very beginning.