CDDaT skills framework - background and methodology - Annex one

Digital literacy - the ability to
 

• use a computer/device and operate online effectively
   
• use general business apps at an intermediate level (relevant MS Office/equivalent apps)
   
• use specialist business apps at an intermediate level (relevant specialist apps)
   
• use general or specialist business apps at an advanced level (super user)

Digital obligations - the ability to 
 

• apply data ethics best practice in their work
   
• comply with the Data Protection Act 2018 (GDPR) when handling personal data
   
• produce online content that complies with accessibility standards
   
• comply with organisational data governance procedures

Data handling/manipulation - the ability to 
 

• specify, design and maintain mechanisms for storing and accessing data (database design)
   
• install, configure, monitor, maintain and improve the performance of databases and data stores (database administration)
   
• plan, implement and control the full life cycle management of structured information and records (information management)
   
• develop and implement plans, policies, and practices that control, protect and optimise the value of data assets (data management).
   
• apply mathematics, statistics, data mining and predictive modelling techniques to gain insights, predict behaviours and generate value from data (data science)
   
• facilitate understanding of data by displaying concepts, ideas, and facts using graphical representations (data visualisation)

Business Intelligence - the ability to
 

• develop, produce and deliver regular and one-off management information to provide insights and aid decision-making (business intelligence)
   
• identify and assess new and emerging technologies, products, services, methods and techniques (emerging technology monitoring)
   
• identify, prioritise, incubate and exploit opportunities provided by information, communication and digital technologies (innovation)
   
• investigate products, systems and services to assess behaviour and whether this meets specified or unspecified requirements and characteristics (testing)

Digital engagement - the ability to
 

• plan, design and create textual information, supported where necessary by graphical content (content authoring)
   
• manage and continually improve the processes that collect, assemble and publish content (content publishing)

Programming and App development - the ability to
 

• use programming language(s) e.g. Python, R, JavaScript
   
• specify and design software to meet defined requirements by following agreed design standards and principles (software design)
   
• design and deploy software product configurations into software environments or platforms (software configuration)
   
• develop systems that learn through experience and by the use of data (machine learning)

Digital strategy & leadership - the ability to

• align an organisation's technology strategy with its business mission, strategy, and processes and documenting this using architectural models (enterprise and business architecture)
   
• plan, design and implement activities to transition the organisation and people to the required future state (organisational change management)

Cyber security - the ability to

• identify, prevent and respond to cyber threats (cyber awareness)
   
• develop, implement and test a business continuity framework (business continuity management)
   
• protect against and manage risks related to the use, storage and transmission of data and information systems (information assurance)

ICT services - the ability to

• support the development and operation of software through tools, environments and practices (DevOps)
   
• deliver management, technical and administrative services to support and maintain live applications (application support)
   
• manage the life cycle of all problems that have occurred or could occur in delivering a service (problem management)
   
• apply the processes, systems and functions required to make new and changed services and features available for use (release and deployment)
   
• develop and communicate a multi-dimensional solution architecture to deliver agreed business outcomes (solution architecture)
   
• manage, or provide advice on, the procurement or commissioning of products and services (sourcing)
   
• provide authoritative advice and direction in a specialist area (specialist advice)