CDDaT skills framework - background and methodology - Annex one

Digital literacy - the ability to

  • use a computer/device and operate online effectively
  • use general business apps at an intermediate level (relevant MS Office/equivalent apps)
  • use specialist business apps at an intermediate level (relevant specialist apps)
  • use general or specialist business apps at an advanced level (super user)

Digital obligations - the ability to 

  • apply data ethics best practice in their work
  • comply with the Data Protection Act 2018 (GDPR) when handling personal data
  • produce online content that complies with accessibility standards
  • comply with organisational data governance procedures

Data handling/manipulation - the ability to 

  • specify, design and maintain mechanisms for storing and accessing data (database design)
  • install, configure, monitor, maintain and improve the performance of databases and data stores (database administration)
  • plan, implement and control the full life cycle management of structured information and records (information management)
  • develop and implement plans, policies, and practices that control, protect and optimise the value of data assets (data management).
  • apply mathematics, statistics, data mining and predictive modelling techniques to gain insights, predict behaviours and generate value from data (data science)
  • facilitate understanding of data by displaying concepts, ideas, and facts using graphical representations (data visualisation)

Business Intelligence - the ability to

  • develop, produce and deliver regular and one-off management information to provide insights and aid decision-making (business intelligence)
  • identify and assess new and emerging technologies, products, services, methods and techniques (emerging technology monitoring)
  • identify, prioritise, incubate and exploit opportunities provided by information, communication and digital technologies (innovation)
  • investigate products, systems and services to assess behaviour and whether this meets specified or unspecified requirements and characteristics (testing)

Digital engagement - the ability to

  • plan, design and create textual information, supported where necessary by graphical content (content authoring)
  • manage and continually improve the processes that collect, assemble and publish content (content publishing)

Programming and App development - the ability to

  • use programming language(s) e.g. Python, R, JavaScript
  • specify and design software to meet defined requirements by following agreed design standards and principles (software design)
  • design and deploy software product configurations into software environments or platforms (software configuration)
  • develop systems that learn through experience and by the use of data (machine learning)

Digital strategy & leadership - the ability to

  • align an organisation's technology strategy with its business mission, strategy, and processes and documenting this using architectural models (enterprise and business architecture)
  • plan, design and implement activities to transition the organisation and people to the required future state (organisational change management)

Cyber security - the ability to

  • identify, prevent and respond to cyber threats (cyber awareness)
  • develop, implement and test a business continuity framework (business continuity management)
  • protect against and manage risks related to the use, storage and transmission of data and information systems (information assurance)

ICT services - the ability to

  • support the development and operation of software through tools, environments and practices (DevOps)
  • deliver management, technical and administrative services to support and maintain live applications (application support)
  • manage the life cycle of all problems that have occurred or could occur in delivering a service (problem management)
  • apply the processes, systems and functions required to make new and changed services and features available for use (release and deployment)
  • develop and communicate a multi-dimensional solution architecture to deliver agreed business outcomes (solution architecture)
  • manage, or provide advice on, the procurement or commissioning of products and services (sourcing)
  • provide authoritative advice and direction in a specialist area (specialist advice)