Many volunteer and mutual aid groups have mobilised to support communities in the response to COVID-19.
Councils communications teams can support volunteers in a number of ways, including by effective signposting and sharing the Government’s guidance on helping others safely.
There is a large amount of guidance on helping vulnerable people safely and hygienically, which can filter through the council’s communications to volunteers and local groups.
The Government has also produced guidance on how vulnerable residents can stay safe when accepting help from others.
Here are some notable ways in which councils have been using their communication channels to recruit community volunteers: