Apply relevant laws, regulations, policies and procedures

What do we mean by applying relevant laws, regulations and policies?

Typically, transformation teams will work closely with HR business partners to ensure lawful processes are followed.

HR teams will provide advice and guidance in the application of HR policy and procedures, supporting managers to understand HR related risks and enable effective mitigation wherever possible to minimise adverse impacts.

Knowledge

• Knowledge of employment and related laws.
• Knowledge of HR policies and processes.
• Knowledge of organisation development methodologies and models.
• Understanding of change management methodologies.
• Understanding of project management methodologies and tools.

Skills

Able to:

• Offer and receive strategic HR advice and support: Ensuring policies are adhered to and consistently applied across the organisation.
• Engage effectively: With a wide range of stakeholders, building trust, showing empathy with staff and trade unions, and ensuring policies are followed.
• Communicate and collaborate: Explaining the rationale behind policies and procedures, ensuring that employees understand expectations and guidelines.
• Problem solve: Seeking to find appropriate, and where possible, mutually agreeable remedies to challenges during change processes.
• Manage risks: Identifying, assessing and managing HR related risks.
• Be emotionally intelligent: Recognise, understand, and manage emotional responses effectively in the achievement of outcomes.

Behaviours

Behaviours associated with advising on the application of policy and procedure require team members to be:

• Fair / objective
• Collaborative
• Empathetic
• Respectful
• Inclusive
• Solution focused
• Resilient
• Adaptable and pragmatic
• Able to act with integrity

A related HR maturity index has been created to enable councils to understand their current maturity and to set, and work towards, a target state. This can be downloaded below.