Coaching people through change

What is coaching?

Coaching is the ability to ability to effectively coach and guide others to enhance their performance, achieve their goals, and develop their skills. This capability involves a combination of skills, knowledge, and behaviours that contribute to the facilitation of learning, growth, and improvement in individuals or teams.

Essential for:

• All types of transformation

Knowledge

• Knowledge of change management methodologies.
• Understanding of how to build contextual awareness.
• Understanding of change management practice.
• Understanding of coaching models and techniques.
• Knowledge of Psychology and behaviour models.

Skills

Able to 

• Apply coaching and behavioural psychology: To create the conditions for successful transformation.
• Develop contextual awareness: To ensure that the coaching approaches developed align and will be well received within the existing culture and ways of working of the organisation.
• Collaborate: With project delivery colleagues to ensure coaching principles and practices are embedded at the heart of transformation activity.
• Influence stakeholders and build relationships:  To develop understanding of coaching techniques to achieve outcomes.
• Be emotionally intelligent: By recognising, understanding, and managing emotional responses effectively in the achievement of outcomes when working with stakeholders impacted by and leading change.
• Set and model positive behaviours: Leading by example, especially when faced with challenge and change resistance.
• Actively listen: By demonstrating coaching skills within every interaction and provide opportunities for two-way feedback.

Behaviours

• Collaborative
• Empathetic
• Persuasive
• Adaptable
• Positivity
• Resilience
• Inclusive
• Respectful

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