Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Using data mapping to inform care decisions

‘The Bridge’ is a tool for data visualisation, designed to display public sector data and provide effective economic forecasting and market insights. Follow-on funding was granted to share the project and its learning with other councils.

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Taking the strain with cobots in care

Funding was provided for a series of engagement events to raise awareness of cobot (collaborative robot) technology and the potential benefits it can offer the UK care sector.

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Improving hydration for care home residents

Preventing dehydration in care homes for older people is a pressing concern for the social care sector, as it can lead to unnecessary hospital admissions and functional decline for residents.

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Online care plans give people more control

This project explored the development of online care accounts for service users and carers, enabling them to complete tasks such as updating demographic information or downloading care plans.

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Online self-service financial assessment for social care

This project was designed to speed up and support individuals to complete financial assessments for social care and reduce failed care packages. Follow-on funding was provided for the development of explanatory videos to be included in the online forms.

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Essex County Council: Evaluating supportive digital communities during COVID-19

The COVID-19 pandemic has brought unprecedented challenge to local government. The Communities team at Essex County Council set up Essex Coronavirus Action Support Group (ECAS) alongside the Essex Public Health team, and in partnership with community Leaders.

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Surge testing in Walsall

Walsall council used mobile testing and adapted their approach to reach different groups.

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Surge testing in Manchester

Manchester City Council introduced mobile testing units in five locations across the two areas and an asymptomatic rapid testing site at Moss Side Leisure Centre was converted into a PCR testing site.

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Surge testing in Bristol and South Gloucestershire

Surge testing started in parts of Bristol and South Gloucestershire in February after 11 cases of the UK variant with E484K mutation were identified as part of routine sampling.

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Westminster City Council BAME Staff Network

An example of a council using its Black, Asian and Minority Ethnic staff network to help it work towards a real culture change within the organisation on equality and diversity issues.