Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Case study: The People's Panel

The People's Panel was a citizens' assembly made up of 5,000 members of the public, which aimed to act as a ‘sounding board' – providing ongoing feedback  of government policy. It was organised by the Labour Government from 1998 to 2002.

Case study: Porto Alegre, Brazil

Participatory budgeting was created in Porto Alegre, a city of 1.3 million people in Brazil, in 1989.

Case study: NHS England Citizens’ Assembly

In September 2014 NHS Citizen – a national programme giving the public a say on healthcare matters within NHS England – ran a full-scale test assembly which consisted of around 200 patients, carers, activists, volunteers, third sector and public services workers who came together to discuss agenda items chosen by citizens.

Case study: London Citizens Mayoral Accountability Assembly 2016

London Citizens are the contingent of Citizens UK based in London. Citizens UK describe themselves as the "home of community organising in the UK", seeing their work as democracy in action – for example, holding politicians and other decision makers to account. Mayoral Assemblies are part of this process.

Case study: Lochside Neighbourhood Group

Over two years this developed into an organisation called the Lochside Neighbourhood Group, made up of third sector organisations, faith groups, and both private and public sector organisations.

Case study: Local Area Coordination - Derbyshire

Through Local Area Coordination, service users stay strong, safe and connected in communities which are more welcoming, inclusive and supportive. As a result, they can find practical, non-service solutions to problems and generally avoid the use of acute front-line services which are increasingly unaffordable.

Case study: Lambeth Living Well

The Lambeth Living Well Collaborative was established in 2010 and is a platform of partners aiming to radically improve the outcomes experienced by people with severe and enduring mental health problems. It involves citizens, mental health service users, peer supporters, commissioners, the voluntary sector, and health and social care staff.

Case study: Lambeth Council Financial Resilience Strategy

The strategy was produced with the help of a number of stakeholders, including public bodies, agencies, communities and citizens. Lambeth Citizens, part of Citizens UK, were hired as an integral part of the strategy's production, using their knowledge and expertise of the area to create a strategy which would be most beneficial to residents.

Case study: HM Treasury - The Spending Challenge

The first phase was limited to public sector staff, of which there were over six million. It was then opened up over a two month period to allow the rest of the public to participate in the debate.

Case study: Assembly North

Assembly North was a pilot citizens' assembly in South Yorkshire conducted by Democracy Matters, a group of academics from the University of Sheffield, the University of Southampton, University College London, the University of Westminster and the Electoral Reform Society.