Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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London Borough of Hackney: Charedi Orthodox Jewish community engagement

The Charedi Orthodox Community leads a highly observant, communal religious life, with no access to TV, radio, mainstream media and little digital access. The council had to consider how to get public health messages to the community without using digital communications.

Black History Month - Worcestershire City Council

An example of how a council worked with partners to raise the awareness of Black history and lived experiences in its area.

Financial impact of COVID-19 on parks 2020-21 - case study key findings

During the COVID-19 pandemic, parks proved their status as lifelines for local communities. The loss of external income due to the closure of income generating facilities in parks and the loss of in kind volunteer contributions have left parks services in a vulnerable state.

Financial impact of COVID-19 on parks and green spaces - Walsall Metropolitan Borough Council

The COVID-19 pandemic has had a wide-ranging impact on the parks service at Walsall.

Financial impact of COVID-19 on parks and green spaces - Nottingham City Council

The COVID-19 pandemic has had a major impact on the parks service at Nottingham City Council.

Reopening East Suffolk's towns

As in many areas of the country, in summer 2020 East Suffolk Council faced the challenge of helping its town centres trade successfully and safely. This case study summarises the approach adopted through a combination of delivering targeted, practical improvements and continuing to boost the capacity of local town partnerships to deliver long-term town centre revitalisation. 

View allEconomic growth articles

Digital Bootcamp: Building skills to enable local sporting and activity groups to get more people active

The digital bootcamp supported over 20 organisations to build on their digital marketing and business skills, which in turn helped them to connect to their members and communities, develop their digital business and access guidance and funding.

Archive staff enable home working: Gloucestershire County Council and Gloucester City Council

Archive staff in Gloucestershire worked quickly, using their specialist professional archive skills to set up a system which enabled the scanning and sending of physical post to staff working from home.

The Old Courts Arts Centre: Food parcels and welfare calls; A safety net for the people of Wigan

The Old Courts Arts Centre is a six year old multi-arts organisation based in Wigan. They initially had no concept of the impact the pandemic would have on The Old Courts. When the pandemic hit, they needed to find a way to stay connected to the local community.

Aylesbury Vale District Council (as of April 2020 - Buckinghamshire Council) Digital Housing case study

This project has effectively built upon its well-established digital housing offer through this project. The team have implemented further resource alleviating solutions into the service while at the same time consolidating back office services under a unitarisation programme of 4 local districts with the county council.

View all Efficiency and income generation articles