Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Bristol City Council: employment, skills and learning service

Bristol City Council’s employment, skills and learning service works proactively to ensure it adds value to the skills and employment system, including through its ‘Bristol One City’ partnership.

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Northumberland County Council: delivering the ‘Inclusive Economy’ agenda

Northumberland’s ambition is to deliver the ‘Inclusive Economy’ agenda, by joining up investment streams and ensuring employment support is delivered in a more collaborative way across local authority areas. This case study explores the strengths, challenges and impact of the current skills and employment system, and what is required to increase positive outcomes for local residents.

View allEmployment and skills articles

Central London Forward

Central London Forward provides support, coordination and partnership working across councils in central London, leading on key programmes such as ‘Central London Works’. This case study examines the strengths, impact and challenges of the current skills and employment system, and what is needed to increase positive outcomes for local residents.

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Liverpool City Council and Merseyside Fire and Rescue Service

Liverpool City Council and Merseyside Fire and Rescue Service (MFRS) have an informal structure for joint working on fire risk to high-rise residential buildings, based on effective communication and information sharing. Liverpool has over 200 blocks over 18 metres high, including purpose-built student and private residential blocks.

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Coventry and Warwickshire: A CAMHS-led Youth Justice Programme

The CAMHS team are implementing systemic, relationship therapy with additional behavioural and CBT programmes as appropriate. Similarly, they use the Assessment Intervention Moving on (AIMS) sexual offending programme with children as part of a wider offer, including systemic or family therapies addressing the complex family trauma.

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London Borough of Barking and Dagenham: Using data and behavioural science to proactively support residents in debt

The London Borough of Barking and Dagenham made proactive calls to residents at summons stage for council tax arrears to see if they could set up a payment plan or needed support in February 2021. This increased the numbers of payment plans set up and residents appreciated the approach. 

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Wales: Trauma and ACE informed assessments

The Cwm Taf Youth Offending Service has embedded a Trauma and ACEs informed approach to working with children. It has an established prevention team that receives referrals from a number of agencies and services, including self referrals, for children aged 8-17 years. They take a developmental and relationship-based approach, responding to the needs of each individual child and family.

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Essex, Thurrock and Southend-on-Sea: POWER project

A design team came together drawing from staff in CAMHS, education, the voluntary sector and Youth Offending Services from three local authorities. The team examined two local critical cases and identified a need for a primarily solution-focused emotional wellbeing support for children in the 8-13 age range.

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Birmingham, Nottingham, Kirklees and Sandwell: Multi-Systemic Therapy

Multisystemic Therapy (MST) is a well-established and well evidenced approach for emotional and behavioural disorders. MST is an intensive family and community based intervention for young people aged 11-17 years.

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