Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Rushmoor: 'We looked after our unsung heroes - our food businesses'

The environmental health team at Rushmoor Borough Council made it their priority to support local shop owners and kept them up to date with the ever changing guidance and went the extra mile to deliver lateral flow tests.

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Warrington: Working side-by-side with public health

At Warrington Borough Council a joint environmental and public health team was quickly set up to help businesses to adopt COVID-19 secure working practices and to deal with any outbreaks.   

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The Essex and Herts Digital Innovation Zone (DIZ)

The Essex and Herts Digital Innovation Zone (DIZ), co-founded and led by Epping Forest District Council, is a cross-sector, cross-border partnership seeking to explore the opportunities of digital infrastructure, applications and innovations to future-proof local economies and the provision of health and social care. The DIZ is delivered in partnership with Essex County Council and Hertfordshire County Council as well as five district councils (Broxbourne, East Herts, Epping Forest, Harlow, and Uttlesford), and partners from the health, higher and further education, voluntary and community sectors and the private sector. The DIZ has an ambition to be recognised as a ‘beacon’ area for place-based digital innovation. applications and innovations, to future proof local economies and the provision of health and social care.

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Newcastle: Tackling low uptake in men through the power of football

To help tackle the low vaccine uptake in Newcastle's working age men, Newcastle City Council and the local NHS worked closely with the city’s football club to help increase vaccination rates.

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Leeds: Providing a women-only COVID-19 vaccine offer

A women-only vaccination clinic was set up in a local area in Leeds experiencing lower vaccine uptake rates in order to provide a safe space for women to access the vaccine.

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Live Well Kent

Live Well Kent (LWK) is a county-wide free service to help residents over 17 improve their mental and physical health and wellbeing. Services are provided by an extensive network of community organisations, coordinated by two strategic partners, within a single framework.

Wakefield Council: evidence-based support to raise aspirations

Wakefield Council has a range of coordinated and evidence-based projects and programmes which aim to improve the wellbeing of residents, help them into the job market and raise aspirations. They are carefully structured and monitored to produce the best results. 

Healthy place-shaping in Bicester

Cherwell District Council has a strong belief in working with its communities to reduce health and income inequalities and improve community cohesion.

Using behavioural insights to increase contact with tenants in rent arrears in Wigan

Wigan Council's Collections team used behavioural insights to encourage tenants who were in arrears and who had not been in contact with the Collections team to get in touch and access support. The team sent a one-page letter to tenants – written with an empathetic tone emphasising support rather than arrears and rent collection, and featuring a single call-to-action. Laura Melling of Wigan Council reflects on the project.

Health-led employment support in South Yorkshire and Bassetlaw

Working Win was a trial programme of health-led employment support run by South Yorkshire Mayoral Combined Authority in partnership with Department of Work and Pensions, Department of Health and Social Care and NHS England.