Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.
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West Lindsey Visitor Economy Strategy

West Lindsey District Council undertook a review of their draft visitor economy strategy as part of the LGA’s Economic Growth Advisers Programme and commissioned a consultant to assist them in developing a fit for purpose strategy and action plan.

View allEconomic growth articles

West of England Combined Authority: embracing digital marketing channels to reach citizens

The West of England Combined Authority embraced digital and social media marketing to raise awareness of their ‘Future Bright’ skills service.

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West Sussex County Council – Communicating with ‘one voice’

When a new chief executive arrived at West Sussex County Council he brought with him a passion for refocusing the council’s internal communications activities. Communications account manager Helen Card explains how they worked together to achieve his ambitions for the organisation.

View all Communications support articles

West Sussex County Council: Supporting the energy transition in West Sussex

West Sussex County Council has a long-standing commitment to action on climate change and has pledged to make the authority carbon neutral by 2030. In the past decade, WSCC has almost halved its carbon emissions and dramatically increased the amount of renewable energy it generates.

West Sussex: providing support to those that do not qualify for FNP

West Sussex County Council has set up a young parents pathway to complement the work of the Family Nurse Partnership. The service is able to support young parents who would not normally qualify for FNP help. This case study is an example of the work that councils are doing to support young parents.

View allChildren and young people articles

West Yorkshire: Reducing risk of suicide in the Gypsy and Traveller community

West Yorkshire Health and Care Partnership is working to ensure that people who have been affected by suicide can help to shape the training, support and resources on offer. One project has been looking to reduce the risk of suicide within West Yorkshire’s Gypsy and Traveller community.

View allMental health articles

Westminster City Council BAME Staff Network

An example of a council using its Black, Asian and Minority Ethnic staff network to help it work towards a real culture change within the organisation on equality and diversity issues.

Westminster City Council: Using audience segmentation for income generation

Audience analysis has helped Westminster Council to raise £900,000 for vulnerable residents through the Community Contribution campaign.

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Westminster: Providing early mental health support

Westminster City Council are piloting a scheme in schools to improve access to early information and support for children on mental health as well as ensuring there are mental health workers in youth hubs.

Where to start on retrofit: A blog on the experiences of working at a County Council…

This blog covers some of a County Council's experiences, thoughts, and tips from their early stages of trying to tackle retrofit at a county-wide level and develop an action plan for the whole county.