Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Community, services and policy: A three-pronged approach

Nottingham City Council published a BAME Inequalities Framework in the summer of 2020 which set out a place-based approach to trying to make progress. A taskforce, including representatives from the council and other public sector partners and community groups, was set up to help drive forward the work, including around COVID-19 vaccinations. This case study forms part of the health inequalities hub.

Unlocking the barriers to physical activity

Gloucestershire was chosen as one of six programmes to receive funding as part of the King’s Fund and National Lottery Community Fund scheme to explore new ways of working with local communities and the voluntary sector during 2021. This case study forms part of the health inequalities hub.

Winchester City Council: Community and parish climate engagement

Winchester City Council has been working with Winchester Action on Climate Change (WinACC) and the Centre for Sustainable Energy (CSE) to support the development of climate action hubs across the Winchester district.

Improving recycling in high-rise properties across Hounslow

From August 2019 – May 2021, the London Borough of Hounslow and Ogilvy Consulting’s Behavioural Science Practice collaborated on a rigorous behavioural insights trial to effectively test ways to increase recycling in high-rise properties.

Lambeth Council: future fit schools

To get their estate to net zero by 2030 and prepare the borough for the impact of the climate crisis, Lambeth council have created a ‘future fit’ package for schools. This package consists of several projects, which reduce the schools’ carbon footprints, prepare them to be climate resilient, and protect school children from air pollution.

Children’s social work collaboration celebrates 10 years of better outcomes

The Children’s Social Work Matters (CSWM) programme was launched 10 years ago to champion the vital role of children’s social workers and raise industry standards.

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Reopening the Royal Borough of Kensington and Chelsea with the 'Summer of Love' campaign

Holly Garner and Parveen Devi, communications officers from the Royal Borough of Kensington and Chelsea, share their innovative approach to getting people back to the high street, and boosting the local economy, as part of the post-pandemic recovery.

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Stockport: helping the digitally excluded

An alliance bringing together the public, private and voluntary sectors has been supported by Stockport Council to help tackle digital exclusion. Local residents have been trained to become “digital champions” and a dedicated helpline and a device lending library set up. Since the programme started in 2018 thousands of residents have been helped improve their digital skills, reduce the risk of isolation in the process.

View allMental health articles

Norfolk: how libraries can connect communities

Norfolk has a well-established Healthy Libraries scheme that is having a significant impact on social isolation and loneliness. The library service runs a range of initiatives from singing and colouring groups to a reading project aimed at people who are housebound. They have played a vital role in keeping people living in the large rural county connected both before and during the pandemic.

View allMental health articles

South Gloucestershire Council: Co-developing a Carbon Communication Toolkit

This project aimed to provide scientific advice and support as well as building capability within South Gloucestershire Council to identify pathways to local climate targets and support the delivery of the South Gloucestershire local Climate Action Plan, which is now at its second year of delivery.