Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Tackling Violence against Women and Girls

The Lambeth Made Safer VAWG Strategy 2021-27 has been developed by experts by experience, residents and those working with victims and survivors of all forms of VAWG.

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Reducing littering in the New Forest – a behavioural insights project

New Forest District Council commissioned social research agency Social Engine to work with them to develop a new approach to tackle littering in the New Forest. By displaying novel communications on advertising trailers at three sites, and dispensing rubbish bags, the intervention reduced litter by 10.8 tonnes (29 per cent) in one month and saved an estimated £10,000 in waste collection costs.

View allWaste articles

Warrington: Working side-by-side with public health

At Warrington Borough Council a joint environmental and public health team was quickly set up to help businesses to adopt COVID-19 secure working practices and to deal with any outbreaks.   

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Rushmoor: 'We looked after our unsung heroes - our food businesses'

The environmental health team at Rushmoor Borough Council made it their priority to support local shop owners and kept them up to date with the ever changing guidance and went the extra mile to deliver lateral flow tests.

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Basildon Advice Store

The Basildon Advice Store opened in 2019 and is run by Basildon Council. Residents may walk in and use it to access employment-related skills from a range of local providers.

Improving recycling in high-rise properties across Hounslow

From August 2019 – May 2021, the London Borough of Hounslow and Ogilvy Consulting’s Behavioural Science Practice collaborated on a rigorous behavioural insights trial to effectively test ways to increase recycling in high-rise properties.

Children’s social work collaboration celebrates 10 years of better outcomes

The Children’s Social Work Matters (CSWM) programme was launched 10 years ago to champion the vital role of children’s social workers and raise industry standards.

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Reopening the Royal Borough of Kensington and Chelsea with the 'Summer of Love' campaign

Holly Garner and Parveen Devi, communications officers from the Royal Borough of Kensington and Chelsea, share their innovative approach to getting people back to the high street, and boosting the local economy, as part of the post-pandemic recovery.

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Stockport: helping the digitally excluded

An alliance bringing together the public, private and voluntary sectors has been supported by Stockport Council to help tackle digital exclusion. Local residents have been trained to become “digital champions” and a dedicated helpline and a device lending library set up. Since the programme started in 2018 thousands of residents have been helped improve their digital skills, reduce the risk of isolation in the process.

View allMental health articles

South Gloucestershire Council: Co-developing a Carbon Communication Toolkit

This project aimed to provide scientific advice and support as well as building capability within South Gloucestershire Council to identify pathways to local climate targets and support the delivery of the South Gloucestershire local Climate Action Plan, which is now at its second year of delivery.