Case studies

This project aimed to develop a system where potholes could be reported by residents. The technology will allow the pothole to be located using mapping technology and allow the customer to track progress in fixing the defect. This forms part of our Digital Channel Shift Programme.

Stroud District Council has fundamentally shifted its approach to community engagement. Having learned during COVID-19 that some communities were stepping into frontline service delivery without the necessary skills; the council focused on building capability within communities.

Oldham Council's vision is to be Greater Manchester’s "inclusive economy capital", by making the most of local assets and resources, including local purchasing, supporting local small and medium enterprises (SMEs) and working with the community and voluntary sector. This ethos can be seen in their work on food and green spaces, crucial to the health and wellbeing of residents.

Forest of Dean Climate Action is a climate emergency community partnership that is currently being established to coordinate a district wide community-based response to the climate emergency. It will bring together communities, businesses and organisations from across the district to deliver community led climate action through collaboration, empowerment and knowledge sharing, with the imperative of driving the district to become carbon neutral by 2030.

Forest of Dean District Council is implementing a range of measures to decarbonise its Coleford office building, including installing a solar photovoltaic (PV) and battery storage system and replacing existing lighting with LEDs. The project aims to demonstrate how decarbonising assets and operations can be economically viable and deliver long-term financial benefits to organisations.

Forest of Dean runs a host of different exercise and rehabilitation classes. As well as running them from local leisure centres, the council is using 15 different community venues, from village halls to social housing common rooms, to reach remote residents. This case study shows how district councils have improved the health of their local areas.

Founded by the Forest of Dean District Council in 2018, the Forest Economic Partnership (FEP) is an award-winning voluntary community partnership with the vision of making the Forest of Dean a vibrant and thriving place to live, work, study and do business. Membership is open to anyone who lives, works, plays or studies in the Forest of Dean District or is interested in participating in FEP’s activities. FEP’s mission is to deliver a thriving economy in the Forest of Dean District by connecting businesses, councils, people, ideas and resources.

In 2016 following ten years of partnership working, ForWard House opened its doors at a time when refuges across the country were closing.

Sandwell Metropolitan Borough Council has been working hard to gain funding for free prescriptions for care leavers.

An exploration of how various stakeholders worked together to improve performance, strengthen relationships and help transform the Torbay health and care system.