Case studies

Lichfield District Council faced significant financial and services challenges and decided to address these through the creation of an innovative transformation programme with a commercial core. Using a variety of specialist advisors, the programme introduced a range of solutions to; increase income, optimise investment, innovate to reduce costs and improve the customer experience. This case study forms part of our productivity experts resource.

Central Bedfordshire Council has been addressing a deficit in social housing by embarking on a project to increase the number of council properties available.

Using local knowledge to identify development sites

Avoiding and reducing care home admissions on the Isle of Wight

The Housing Advisers Programme provided the council of the Isles of Scilly with funding for consultancy support to aid in unlocking delivery of affordable and key worker housing on the islands.

In January 2017 and from September 2019, Islington Council partnered with social enterprise Behaviour Change to pilot innovative new signage, funded by Mars Wrigley, to help tackle the issue of littered gum in known hotspots such as shopping centres, train stations and transport hubs.

The aim of the Women’s building is to try and replace some of the lost services to women and the community that the Holloway Prison previously supplied.

Islington Council aims to set up a borough-wide heat network that could potentially reduce carbon emissions by 60 per cent.

In July 2017 the London Borough of Islington was hit by a Distributed Denial of Service (DDos) cyber-attack targeted at the council’s online portal for citizens called ‘My e-account’, a part of the website which allows residents to manage their services and payments through a personal online account.

The national Joint Inspection Team (JIT) was set up to assist councils in taking enforcement action against private landlords that were slow to remediate high-rise residential blocks with Aluminium Composite Material (ACM) cladding.