Case studies

The estimated cost of health tourism to the NHS is considerable in both financial and clinical terms. The bid sought to bring together local authority and NHS local fraud partners to share data and identify cases for fraud investigation and debt recovery.

Procurement fraud is regularly reported to be the single largest area of financial loss to local government. It is vulnerable because there are multiple ways to commit fraud and is also vulnerable to being exploited by Organised Crime Groups (OCGs).

The London Borough of Ealing commenced work to further enhance the proven functionality of ‘SNAP’ software to deliver the agreed savings for Ealing and the joint partners.

The consortium formulated the bid intended to enable fraud investigation capacity to be retained by councils following the introduction of the Single Fraud Investigation Service (SFIS) by the Department of Work and Pensions (DWP).

A selection of case studies covering housing fraud; collaboration, strategies and policies; and identity checks.

A fresh approach was required to tackle council tax arrears in the house in multiple occupation sector. The introduction of council wide licensing, with its additional powers and intelligence, presented an opportunity to increase council tax collection.

The aim of the project was to develop a sustainable approach to counter-fraud across the county council activity, underpinning the council's policy of zero tolerance to fraud.

The aim of the project was to prevent, detect and deter fraud across the three districts. The team consists of a manager, two investigators and two support staff

The project aim was to help the council build an effective, sustainable counter fraud capability. This was achieved through fraud awareness to promote an anti-fraud culture and investigating and pursuing those found to be committing fraudulent behaviour.

Developing an online self-service licensing platform to enable customers submit and pay for applications 24/7. This will be integrated with existing systems to ensure the process works seamlessly from end to end. This forms part of our Digital Channel Shift Programme.