Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Liverpool: Working with small community groups

Liverpool’s public health team identified mental wellbeing as a key priority this year amid signs of an increase in problems, including a rise in the number of suicides locally.

North East Derbyshire and Chesterfield: Connecting communities and nurturing neighbourliness

A project to connect local communities has been launched in North East Derbyshire and Chesterfield to provide funding and support aimed at tackling social isolation.

Shropshire: Training hairdressers, personal trainers and hospitality staff to become champions

Shropshire Council has been working in partnership with the Samaritans to train local business staff to support their customers with their mental health.

Wokingham: How recovery college is providing universal support to adults

Wokingham Borough Council has set up a free mental health and wellbeing service which offers a range of courses and workshops people can utilise to encourage them to become experts in their own self-care.

Hull City Council: Improving business engagement through the pandemic

Our 'Supporting councils with business engagement' report captured learning from councils' contact with businesses over the course of the pandemic and their plans going forward. Hull City Council was one example. The pandemic changed the relationship between the council and the business community for the better.

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Walsall Council: Strengthening relationships with businesses during the pandemic

Our 'Supporting councils with business engagement' report captured learning from councils' contact with businesses over the course of the pandemic and their plans going forward. On example was Walsall Council. The pandemic changed the relationship between the council and the business community for the better.

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Banbury Heights Nursing Home: Recruiting overseas for social care providers in England

Banbury Heights Nursing Home has been recruiting overseas nurses since 2003. We spoke to Charles Taylor from Banbury Heights about his experience of overseas recruitment. In 2021 recruitment expanded to include senior carers and since then Banbury Heights have sponsored 18 senior carers over three sites. With 150 employees this represents 12 per cent of the workforce.

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Clifton Homecare: Recruiting overseas for social care providers in England

The end to end process from applying for a sponsor licence to securing a person in post, in the UK took a long time. The process was started in July and the recruits didn’t arrive until January so it’s important to forward plan and allow time for overseas recruitment to happen.

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Broadband Champion Toolkit

This guide has been created to provide other local authorities with information on how to set up a network of programme ambassadors.

Central Bedfordshire Council: Bespoke advice and support package for businesses

Central Bedfordshire Council’s dedicated Business and Investment team offers bespoke advice and support to attract new businesses to relocate to the area. Underpinning this approach is the delivery of a holistic support service to help ensure businesses have easy access to a range of services to support their needs. This includes advice regarding commercial property, planning applications and skills needs for their workforce. In doing so, the council utilises a place-based and partnership approach to promote the location as an area for people, to live, work and invest in.

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