Case studies

In 2017, the coastal flooding emergency at Jaywick Sands in Essex highlighted the need for a merging of data sources between the county council and the districts in order to best identify and evacuate vulnerable residents.

Birmingham City Council held an Extraordinary Meeting of the Full Council, with 80 members, on 28 April 2020. The week before that, meetings had been held for Cabinet, Planning Committee and the Health and Wellbeing Board, using Microsoft Teams. Using Microsoft Teams

Swindon Borough Council ordinarily held quarterly meetings of their Wider Management Team, which involved approximately 120 Directors, Heads of Service and Senior Managers coming together in face to face round table meetings.  Working within the restrictions arising from the COVID-19 pandemic, these meetings were no longer possible. 

At first, Democratic Services, working with the IT team, tested a number of potential software providers and decided upon Zoom US due to the consistent quality, ease of use and favourable functionality. It also helped that many of our Members were already familiar with this platform in their private lives.

‘Keep calm and carry on’ at first seems at odds with the challenges of lockdown. But there are areas of our work at Harborough where we need to carry on supporting people and prepare for life after lockdown. Making planning decisions is one of those areas, vital to the re-building of the economy. Faced with what is probably the largest planning application that Harborough has dealt with, it was important that our first ever remote faced."

The COVID-19 pandemic has led the Government to take measures to encourage social isolation and slow the spread of the disease.

In 2019, Kent County Council commissioned JBA Consultants to undertake an assessment of the priority risks and impacts climate change will have on six key sectors in Kent and Medway, resulting in the Climate Change Risk and Impact Assessment (CCRIA).

SWIMS is a decision-support and data collection tool for Kent’s public-sector services to record and monitor the impacts from, responses to, and resulting financial cost of severe weather events.

Despite the current “stay at home” restrictions which is making face to face meetings impossible, councillors at Rotherham Council has remained available for residents to contact if they require support on community and council issues. In light of the need to reduce face to face contact in order to save lives, all advice surgeries will now be taking place by telephone or online only.

The council is planning to pilot virtual surgeries. The team is looking to develop a toolkit to give Members the option to run ward surgeries online where local councillors feel this would be helpful.