Case studies

To improve the relationship between the council and external adult social care providers, Havering Council recognised a need to develop a two-way communications model between all providers and the council. The model would support a more equal relationship, focusing on the best possible outcomes for vulnerable residents. This forms part of our adult social care markets and commissioning resource.

Arden and Solihull Transforming Care Partnership (TCP) have developed a commissioning framework for community living for people with a learning disability and/or autism who display behaviour that challenges. This forms part of our adult social care markets and commissioning resource.

Find out how South Kesteven District Council are using design skills to tackle the housing issue in their area – link to case study and videos.

The focus of the programme was to look at ways to generate income from two internally conceived and developed digital solutions. 

An example of how a council gave voluntary groups and individuals a different way to engage the wider community and a framework for ongoing engagement through events to share food.

In May 2017, North Somerset Council added a new suite of financial wellbeing products to its employee benefits package. At no risk or cost to the council, they have already delivered an average saving of £1,029 for those who have taken advantage of them.

Rugby Borough Council recognised that it needed to improve the commercial awareness and acumen of its key staff. The council was already delivering some services commercially but there needed to be a step change in the breadth and depth of our offer. By working with a commercial expert we wanted to help our managers and team leaders to understand how to think more commercially. This case study forms part of our productivity experts programme.

In the last year, there has been a major transformation in how partners Ipswich and East Suffolk work together to tackle delayed transfers of care (DTOCs). For example, on 1 February 2018, 10 DTOCs were reported; in the same period in 2017 it was 49. This example of how local areas are working to implement overall system change forms part of our managing transfers of care resource.

Bradford District and Craven has a population of around 590,000 people. It is divided into two health and care partnership areas with distinct geographies and demographics. This example of how local areas are working to implement overall system change forms part of our managing transfers of care resource.

Hackney Council is the first local authority to launch salary-linked employee loans. In its first year the solution, provided by Salary Finance, has truly changed people’s lives.