Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Oxfordshire County Council: Segmenting clients to make services more appealing

Oxfordshire’s substance misuse has seen an improvement in performance for clients with alcohol problems after re-organising the way clinics are delivered. The service introduced segmentation – grouping together clinics with similar clients.

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Oxfordshire County Council: working closely with GPs

Oxfordshire County Council has worked closely with local GPs to ensure women have access to LARC and the system is administered fairly in terms of whether it is the council or NHS that pays for the service. This case study forms part of our sexual health resource.

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Oxfordshire: De-normalising smoking through partnership work

The community fund, with grants of up to £1,000 at a time, is available for partners who want to run smokefree events and initiatives. 

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Oxfordshire: integrated liaison hub

This example of a local initiative forms part of our managing transfers of care resource. In 2015, a whole-system review looked at the interface between social care and health. This improved working relationships, and enabled open and honest system challenges.

Oxfordshire: voluntary and community sector response to transition

Response are the largest third sector provider of mental health and wellbeing services tailored to young people in Oxfordshire. In partnership with six voluntary and community sector providers, Response came together to develop the Mental Wealth Academy.

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Oxford’s extended on-street hospitality offer

To support businesses and protect jobs in the face of restrictions and some customer concerns, post-COVID 19 lockdown, Oxford City Council worked with Oxfordshire County Council as the highways authority, and with its hospitality sector to create an on-street outside tables & chairs offer. This successful approach, which has helped safeguard jobs and maintain the vitality of the city centre, has now been extended into the autumn and winter.

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Palmer Park library and Reading College partnership

Palmer Park library in East Reading supports a range of students, including learners with learning difficulties and/or disabilities at nearby Reading College (run by Activate Learning) to gain, develop and improve customer service skills, offering a way of gaining skills in a real life environment, whilst ensuring that a public library service can still be sustainably provided.

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Pan-Cheshire – Tackling perpetrators of domestic abuse across Cheshire

The Office of the Police and Crime Commissioner (OPCC) and My Cheshire Without Abuse (My CWA) wanted to improve domestic abuse services across Cheshire with an emphasis on challenging perpetrators.

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Pan-Lancashire Transforming Care Partnership: Supported Living Framework

In the Pan-Lancashire flexible agreement, 39 providers have been selected through competitive tendering to provide supported living to people with a learning disability and/or autism who display behaviour that challenges. This case study forms part of the Transforming Care useful information library.

Pan-London councils – engaging stakeholders to deliver results

When responsibility for public health transferred to local government in 2013, HIV rates in London were rising. This case study explains how effective stakeholder engagement and clear communication brought all 33 London boroughs together to tackle the issue and deliver change.

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