Case studies

Kirklees Active Leisure was established by Kirklees Council in 2002. Both organisations work together to provide, develop and protect good quality leisure services for local people. The leisure trust is committed to social and community development and contributes significantly to the local partnership agenda.

Hackney GLL, a charitable social enterprise, manages sport and leisure facilities and services for the London Borough of Hackney under a contract which runs to 2029. The partners are working together to raise participation rates and improve the health of local people, while reducing the cost to the council over time.

It provides a range of community services with the aim of engaging people in active lifestyles. The trust has been remodelled in recent years, with a shift to co-production and a new outcomes-based agreement.

The Academy was established in June 2014 to bring together recruitment, retention, training and qualifications for the children’s workforce.

The programme helped Harrow through a learning curve around commercial property investment that would have taken much longer without the LGA Productivity Experts Programme.

When England’s oldest hotel caught fire in 2016, Exeter city council’s communications team sprang into action, using digital channels to warn, inform and engage communities in the recovery operation.

Medway Council worked with the Behavioural Insights Team to increase the number of council tax payers signed up to direct debit.

The Royal Borough of Greenwich used behavioural insights to on the streets of Woolwich following the London riots of 2011.

The London Borough of Croydon designed a behavioural solution to help encourage the uptake of alternative pathways to finding accommodation.

Greater Manchester Combined Authority worked with the Behavioural Insights Team to improve the client consent process for its Working Well employment support programme.