Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Case study: London Citizens Mayoral Accountability Assembly 2016

London Citizens are the contingent of Citizens UK based in London. Citizens UK describe themselves as the "home of community organising in the UK", seeing their work as democracy in action – for example, holding politicians and other decision makers to account. Mayoral Assemblies are part of this process.

Case study: Assembly North

Assembly North was a pilot citizens' assembly in South Yorkshire conducted by Democracy Matters, a group of academics from the University of Sheffield, the University of Southampton, University College London, the University of Westminster and the Electoral Reform Society.  

Workforce: Local government mutual spinouts

Central Government is promoting the role of staff-led mutuals in the delivery of public services.

Case study: The People's Panel

The People's Panel was a citizens' assembly made up of 5,000 members of the public, which aimed to act as a ‘sounding board' – providing ongoing feedback  of government policy. It was organised by the Labour Government from 1998 to 2002.

Case study: NHS England Citizens’ Assembly

In September 2014 NHS Citizen – a national programme giving the public a say on healthcare matters within NHS England – ran a full-scale test assembly which consisted of around 200 patients, carers, activists, volunteers, third sector and public services workers who came together to discuss agenda items chosen by citizens.

Nottinghamshire Police Force - Preventing Demand Strategy

Nottinghamshire police force work with community organisers as part of their campaign for prevention and early intervention.

Case study: HM Treasury - The Spending Challenge

The first phase was limited to public sector staff, of which there were over six million. It was then opened up over a two month period to allow the rest of the public to participate in the debate.

Case study: Lambeth Living Well

The Lambeth Living Well Collaborative was established in 2010 and is a platform of partners aiming to radically improve the outcomes experienced by people with severe and enduring mental health problems. It involves citizens, mental health service users, peer supporters, commissioners, the voluntary sector, and health and social care staff.

Case study: Welsh National Assembly - Loomio

Loomio is a web application used to assist groups with a collaborative decision-making process by allowing the creation of focused topic forums with set deadlines and space for deliberation. The Welsh Assembly first used the application in 2014 as part of the Health and Social Care Committee's inquiry looking into alcohol and substance misuse in Wales.

Case study: Lochside Neighbourhood Group

Over two years this developed into an organisation called the Lochside Neighbourhood Group, made up of third sector organisations, faith groups, and both private and public sector organisations.