Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Leeds City Council and Reception Reading Stars

Reception Reading Stars is a reading activity to help foster a love of books and reading targeted at parents/carers of children about to enter reception class in September.

View allEarly Years articles

Leeds City Council and the alcohol licensing data matrix 

Within Leeds, there are some areas which have high levels of alcohol-related harm and alcohol-related anti-social behaviour (ASB). This data led to Leeds’ licensing and public health teams working together to develop an alcohol licensing data matrix.

View allPublic health articles

Leeds City Council uses UPRNs to identify shielding individuals during COVID-19

In March 2020 with the onset of COVID-19, Leeds City Council needed to identify clinically extremely vulnerable (CEV) people who had particular health conditions, particularly those who needed to shield or be protected from COVID-19.

View allData & Research articles

Leeds City Council – customer service focused social media

Our aim was to increase customer satisfaction and engagement with Leeds’ digital customer service, reducing telephone, email and face-to-face contact for enquiries where it isn’t needed. This case study forms part of our social media strategy resource.

View all Communications support articles

Leeds City Council – Strengths-based working

Leeds City Council Adult Social Care has fully embraced strengths-based approaches in the delivery of its social services responsibilities.

View allAdult social care articles

Leeds City Council – Your City Your Plan - Consulting and engaging communities: Silver award winner - 2016 Public Sector Communications Academy awards

With Leeds embarking on a 12 year building and development programme across the city, it was essential that residents got a chance to have their say. Communications and marketing business partner Danielle Clayton explains how the council bought their plans to life for their 757,000 citizens.

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Leeds City Council, We Care Academy: Recruiting for values and working with local communities to increase the diversity of the workforce

This case study forms part of the publication, 'What good looks like: values-based recruitment in adult social care.'

Leeds City Council: a strong economy within a compassionate city

Leeds City Council and partners are working on a ‘breakthrough project’ on early intervention and reducing health inequalities through linking integrated healthy living services, community development, GP social prescribing, NHS Health Check, and a range of other community activity with clear referral pathways.

View allPublic health articles

Leeds City Council: Councillor Safety Champions

At Leeds City Council, the Deputy Leader has taken on the role of 'Councillor Safety Champion' to ensure that councillor safety remains at the top of the agenda.

Leeds City Council: Cross-sector working and a review of local welfare support

Leeds City Council has added a new breakthrough priority on cost of living to its ‘Best City Ambition’ (the overall vision for the future of Leeds), recognising that partners need to work together to harness the capacity and capability in the city.

View allCommunities articles
View all Cost of living articles