Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Your search returned 945 results

Homes for NHS staff pilot: London

Certain areas of the country have seen house prices rise significantly over recent years, the Department of Health and Social Care (DHSC), Greater London Authority and One Public Estate are responding to the lack of affordable housing affecting the supply and retention of NHS staff.

Helping residents build: Using design thinking to make planning applications more efficient

Brent Council applied to the Design in the Public Sector programme with the desire to make the planning application process in Brent easier and quicker.

Design in the public sector

Family front door - smart information-sharing portal

Worcestershire County Council’s project focused on providing a digital solution to support their ‘Family Front Door’ initiative.


Providing digital support for housing and homelessness

Kent Homechoice aimed to develop three new online, mobile friendly tools for housing applications and advice.


Telford and Wrekin Council: developing and helping to build recovery

Telford and Wrekin Council has been revamping its approach to substance misuse in recent years.

West Sussex Council: looking out for children

West Sussex Council’s substance misuse service has set up a dedicated family team to help ensure the needs of children whose parents are under the care of the team are properly catered for.

Leicester, Leicestershire and Rutland Councils: supporting prisoners

An integrated substance misuse service has been set up to work in the community and local prison.

Liverpool City Council: providing a holistic drop-in service for street drinkers

Liverpool City Council has run a dropin service for street drinkers over recent summers, providing substance misuse help alongside other support, such as mental health care and housing support.

Oxfordshire County Council: giving service users ‘a sense of purpose’

A café staffed by substance misuse service users has been created in Oxfordshire to help people recover from their problems.

Sandwell Metropolitan Borough Council: helping high-impact problem drinkers

Sandwell Metropolitan Borough Council has worked with Alcohol Concern to support the most difficult, hard-to-reach drinkers.