Case studies

ACT emphasise the importance of having trusted people, including local councillors, for residents to speak to.

WFC recommends ‘using insight to create the content that you know your residents will engage with.’

BCC was the first council to declare a Climate Emergency in 2018, and in their approach to comms and engagement, evaluation is key.

Local testing and stopping the spread of the virus through communities is key to protecting the public’s safety and wellbeing. Community testing in Waltham Forest offers rapid, lateral flow tests, allowing people who have no symptoms to know if they are infected.

A pilot podcast was created to support the voluntary and business sectors in the Sevenoaks District in their response to and recovery from Covid-19.

Warwickshire County Council worked on the LGA Behavioural Insights Programme

Sandwell has a network of community leaders to promote vaccination; follow-up calls are also being made to those who refuse a jab; early data suggests there is little difference in uptake between ethnic groups.

St Albans city and district council helped the NHS set up a much-needed vaccination centre in a building which until December, was operating as a nightclub.

The council-owned railway museum, Steam, has been turned into a mass vaccination centre for the town.

On Wednesday 10th February, Hertfordshire County Council and other local agencies completed their ‘surge testing’ pilot in the EN10 area of Broxbourne for the new South African variant of COVID-19.