Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Your search returned 1295 results

Cornwall Council: creating Digital Cornwall

In December 2017 Cornwall Council underwent a corporate peer challenge which called for the organisation to embark on a ‘digital revolution’ to transform service delivery to customers.

Efficiency and income generation

London Borough of Bexley Council - Opening doors

This case study details the journey that London Borough of Bexley Council has been on in the design and tender launch of a new homelessness social impact bond (SIB) service. The technical support that we commissioned using the Housing Adviser Programme grant funding has been integral to this journey and offered the SIB expertise for devising the service outcomes, developing the operational model and advising on procurement. The £1.6 million SIB contract was awarded in September.

South Tyneside Council - The right place at the right time

South Tyneside remains committed to supporting our residents with the right support when they need it and to make the best use of resources to keep as many of their residents independent for as long as possible. Understanding the demands and pressures, the challenge the council faced was to translate this understanding into developing our Adult Social Care (ASC) Accommodation Strategy to meet housing and ASC needs over the next five years, designing new accommodation to meet those needs and developing new models of care.

Haringey improving access to PRS accomodation for young adults

Haringey London Borough Council and Homes for Haringey, commissioned Neil Morland & Co to complete an options appraisal on accommodation options for under 35-year olds with no dependents residing with them. The project was completed during January – March 2018.

Greater Lincolnshire - Planning for and delivering to meet the housing needs of an ageing population

The Housing LIN worked with the ten local authorities in the Greater Lincolnshire partnership to develop an extensive evidence base in relation to the future housing needs and aspirations of older people and a delivery programme was created in response to this evidence.

Creating resilient place making through culture and heritage in Kirklees

Culturally, change has been driven by the textile industry, which has given rise to a diverse range of communities and music, an innovative reputation and a strong global brand. Kirklees is a real example of a place where business drives cultural activity.

Ugobus – more than just a journey

When Essex County Council needed to rebrand its community transport service and recruit drivers, it used the power of authentic storytelling and user insight to deliver a small campaign with a big impact on people’s lives. The Ugobus – more than just a journey rebrand and recruitment campaign was awarded a bronze at the 2019 Public Service Communications Excellence Awards.

Communications support

Music making and community wellbeing - Bromley, Bexley and Lewisham

ArtsTrain is a creative music programme run by leading social enterprise Mytime Active since 2008. The programme supports thousands of children and young people within communities across the London Boroughs of Bromley, Bexley and Lewisham, targeting those who are not engaged in arts and culture and face challenging circumstances.

Grow North Devon

North Devon is a primarily rural area, peripheral in geography and with an ageing population. The council recognises that a more ambitious and interlinked approach to growth is required to sustain North Devon into the future. This project looked to develop and pursue North Devon Council’s corporate objective to grow North Devon, as part of our Productivity Experts programme.

Efficiency and income generation

Regulator hub potential

As part of a transformation project, the council set about exploring ways in which it could operate regulatory activity more effectively and efficiently. This case study forms part of the productivity experts resource.

Efficiency and income generation