Case studies

Staffordshire County Council recognises the need for new relationships with citizens and communities to deliver its vision of a connected Staffordshire. To help achieve this, the council is seeking new approaches to shaping customer demand and developing community capacity through using digital solutions and taking a more commercial outlook.

Barking and Dagenham’s music education hub acts as a strategic broker, joining up council services and local providers to deliver opportunities for young people and schools.

Leeds has a clear ambition to be a hundred per cent digital, where everyone in the city has the opportunity to get online and to develop digital skills and confidence. To measure progress against this ambition, one of the council’s “20 for 2020 Key Indicators” is the percentage of adults in Leeds who have all five basic digital skills. 

A first step in delivering improved services to 330,000+ residents.

​​​​​​​Norfolk County Council is using its libraries to promote healthy living and target some of the most pressing health priorities for the local population.

Coventry City Council has set out its commitment to arts and culture in a new 10-year cultural strategy.

Nearly three-quarters of people with osteoarthritis report some form of constant pain, which in itself reduces quality of life.

Bristol Plays Music, the city’s music education hub, is developing a range of opportunities for young people with special educational needs and disabilities.

Create Gloucestershire is a consortium of arts and cultural organisations and individuals working together to make arts ‘everyday’ for local people.

With the budgetary pressures of recent years the drive to generate revenue and commercialise council operations has become ever more pressing.