Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.
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Your search returned 1023 results

Linking People, Place & Parking in Sleaford Town Centre

In 2017/18 North Kesteven District Council undertook a customer-led review of parking provision that resulted in a joined-up approach to managing parking quality, quantity and cost within Sleaford town centre.

Waveney District Council – gathering town centre evidence with Southwold Coastal Community Team

Waveney District Council has supported the Southwold Coastal Community Team in developing an evidence-base to underpin its work revitalising the town centre.

Advisory services to London Digital Mental Wellbeing Service "Good Thinking"

The London Mental Digital Wellbeing Service enables Londoners to assess their own mental health, get information about how to look after their own wellbeing, access support, and connect with others - including mental health professionals. PHEBI applied an underpinning behaviour change framework, used low cost interventions to optimise the flow of users to and through the digital space, and advised on the selection and offer of apps for wellbeing support – all based on existing theory and evidence.

Efficiency and income generation

Hounslow Healthy Choices Made Easy Secondary School Trial

PHE Behavioural Insights worked with London Borough of Hounslow to conduct a randomised control trial investigating the effect of a healthy food environment checklist designed using behavioural insights on the healthy and unhealthy food purchases made by secondary school students.

Efficiency and income generation

Tullie House Museum – future sustainability

Carlisle City Council recruited a productivity expert with experience in the museum, heritage and cultural sector, to advise on the financial resilience of the Tullie House Museum; reduce its dependence on direct grant funding from Carlisle City Council; and identify a sustainable future funding level which reflected the operating demands of the museum and the council’s ongoing budget pressures. (This case study forms part of our productivity experts resource.)

Efficiency and income generation

Winner iESE Award 2018: transforming through technology

Shepway District Council (now Folkestone and Hythe District Council) transformed its revenues and benefits service by reinventing the way that the service operated for both the customer and the council. It received recognition for its work when it won the 2018 iESE Award for transforming through technology.

Efficiency and income generation

Otterpool Park Garden Town

The Government has supported the proposal for a new garden town in the District, between Folkestone and Ashford, perfectly located next to Junction 11 of the M20 and Westenhanger Station. The plan is to provide long term growth for homes and jobs in the district in a high quality, landscape-led environment.

Income Generation and Enterprise Plan - Epsom and Ewell Borough Council

The primary aim was to create a strategy that would enable Epsom and Ewell Borough Council to have an improved approach to commercialism in services it currently provides This case study forms part of our productivity experts resource.

Efficiency and income generation

System harmonisation and effective contract management - South Staffordshire Council

As part of our transformational plans we wanted to ensure that we developed a corporate approach to procurement, contract management and rationalisation of ICT systems.

Efficiency and income generation

Sustainable Regulatory Model - Cornwall Council

Cornwall Councils’ Public Protection Service has developed and implemented an award winning sustainable regulatory operating model, providing discretionary business support products and services. This case study forms part of our productivity experts resource

Efficiency and income generation