Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.
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Your search returned 923 results

Eastbourne Borough Council and Lewes District Council – A new joint approach to regeneration and economic growth

Support from the Productivity Experts Programme was secured to assist with the design and delivery of a new joint approach to regeneration and economic growth for the recently established shared Regeneration service of Lewes District Council and Eastbourne Borough Council.

Efficiency and income generation

North Lincolnshire Council - Reviewing Household & Trade Waste Collection

A comprehensive efficiency review of waste services in North Lincolnshire.

Efficiency and income generation

The Digital High Street Project: Warwickshire

Digital technology can provide huge advantages to businesses in town centres and other places if take-up and future opportunities can be properly understood. The Digital High Street Project aims to help place managers understand and improve the ways that local consumer-facing business are adopting digital technologies. 

Rother District Council – using behavioural insights to reduce demand

Rother District Council (RDC) wished to increase the take-up of payment by annual direct debit for the garden waste collection in order to reduce processing and chasing costs. This was specifically to reduce the number of cheques being received, as is the most costly method of payment for the council. This case study forms part of our productivity experts resource.

Efficiency and income generation

Islington: managing a cyber attack

In July 2017 the London Borough of Islington was hit by a Distributed Denial of Service (DDos) cyber-attack targeted at the council’s online portal for citizens called ‘My e-account’, a part of the website which allows residents to manage their services and payments through a personal online account. A DDoS attack is when a hacker overwhelms a system making it unusable for regular users.

Efficiency and income generation

Alternative approaches to affordable housing calculation - Teignbridge District Council

This project was undertaken on behalf of a partnership of local authorities led by Teignbridge District Council and including the other Greater Exeter Strategic Partnership authorities.

Improving Access to the Private Rented Sector - Purbeck District Council

Purbeck participated in the Housing Adviser’s Programme (HAP) in order to source additional private rented accommodation to prevent households becoming homelessness.

Student Housing Strategy - Warwick District Council

The council welcomes and supports a vibrant student community within the district, but is also keen to see adequate housing provision for younger single people and couples who may not be students but still need housing.

Keep children smiling: making it happen together

Middlesbrough Council and NHS England Cumbria and the North East have launched a joint programme “Starting Well” to develop closer links between dental team members and the wider health and social care workforce to increase uptake of both school and dental practice prevention programmes to prevent dental decay in our youngest children.

Healthy Smiles” in Brent - A Supervised Tooth brushing Programme in children’s early years settings

Brent local authority commissions the delivery of an evidence-based oral health plan to improve child oral health and reduce inequalities, prioritising families with children under 5.