Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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London Borough of Hackney: Hackney's Black curriculum

How a council developed a curriculum to teach children about Black history and the contribution that Black people have made to Britain.

London Borough of Hackney: Workforce diversity

An example of how a council has sought to increase the progression of ethnically diverse staff within its workforce.

Lewisham: Interactive webinars prove to be an effective way of encouraging vaccine confidence

Lewisham focussed on gathering intelligence about vaccination concerns through a survey sent to residents in January, to help it tailor its messaging and communications.

Portsmouth City Council: Taking vaccines out to the homeless

The NHS Hampshire and Isle of Wight Covid Vaccination Programme, which incorporates local government public health representation, has set up an inequalities sub-group to its strategic board, which has been looking at those that are a particular risk of not taking up the vaccine. 

South Kesteven District Council - Transfer of leisure service to council

The council had previously assessed the leisure management options on the expiry of its leisure contract, and had decided to extend the contract in place for a period of 15 months in order to procure a new contract arrangement. As a result of COVID-19 this position proved unviable, as the council were providing significant financial support to their contractor, and a procurement during the pandemic was not likely to produce a beneficial result. The council therefore reassessed the options available, and as a result Cabinet agreed to transfer the leisure service to a wholly-owned council company called LeisureSK Ltd.

London Borough of Hackney: Inclusive leadership

How a council sought to make a positive culture change through addressing the issue of inclusive leadership.

Bristol’s Race Equality Strategic Leaders Group

This case study is an example of a city wide forum which brings together public sector organisations to tackle race inequality in the city.

Cumbria County Council: Reaching and supporting the most vulnerable during the COVID-19 pandemic

The pandemic brought an urgent need to provide support and assistance to families and individuals struggling with a wide range of issues across Cumbria County Council’s 2,613 square miles. To date, more than 27,000 residents have been supported by the council’s COVID-19 emergency helpline.

Bury council: Making sure vulnerable groups are not left behind

Bury has set up an uptake and inequalities task group, composed of council, NHS, HealthWatch and voluntary sector representatives to make sure vulnerable groups do not get left behind in the vaccine rollout out.

Rough Sleeping and the Winter that Was

Birmingham City Council’s preventative and collaborative approach meant that when the government launched the ‘Everyone In’ initiative in March last year we were in a better place than most to respond to the pandemic.