Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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London Borough of Southwark: Step-by-Step

Step-by-Step is a Southwark Council initiative to test different approaches to managing debt to the Council – including council tax debt. Where residents volunteer to participate, the Council will immediately suspend all recovery and enforcement action for a period to allow arrangements to be set in place. Under the latest pilots, Step-by-Step also offers debtors access to free, independent debt advice available by phone or online.

Cost of living

Review of Temporary Accommodation Provision: working together to improving the availability of appropriate temporary accommodation across the county (Hertfordshire Property Partnership)

The objective of the project is to investigate the options available to local authorities in Hertfordshire to better meet the needs of families in temporary accommodation.

London Borough of Merton: Community Fridge & Food Response Network

From October 2021 - May 2022, Merton’s Community Fridge Network saved over 27,200kg of food from going to waste, equivalent to 58,600 meals and 77,300kg of CO2.

Cost of living

Bradford: Promoting good oral health

Bradford council commissioned a specialist team to promote good oral health in children by working in primary schools, community events and private nurseries.

Bristol: Tackling youth crime and exploitation

Bristol City Council set up a programme to tackle youth crime and exploitation in a partnership between the council, police, schools and voluntary sector which provides a range of support to vulnerable children.

Cherwell: Getting children and their families active

A team of youth ambassadors led a project in the Oxfordshire district of Cherwell to get children from its most deprived neighbourhoods active. 

North Somerset: Giving children the healthiest start in life

North Somerset has launched programmes targeting issues such as nutrition, healthy weight and oral health for children.

Nottinghamshire: Improving access to affordable and healthy food

Families with young children in Nottinghamshire are being supported with the cost of living through a network of FOOD Clubs which provide more affordable access to healthy ingredients.

Southend: Helping to reduce teenage conception rates

Southend City Council is refreshing its approach to teenage pregnancy with a host of new initiatives to help prevent conceptions and the impact on health inequalities that comes with it.

Westminster: Providing early mental health support

Westminster City Council are piloting a scheme in schools to improve access to early information and support for children on mental health as well as ensuring there are mental health workers in youth hubs.