Case studies

The hospital avoidance response team – HART – service is delivered by members of the Lincolnshire Independent Living Partnership and takes referrals from secondary care discharge hubs, A&E in-reach teams, the ambulance service, primary care and community health providers. This example of a local initiative forms part of our managing transfers of care resource.

Prior to the move into the discharge hub, work had already taken place to replace the ward discharge Officers with a more administrative role, new staff were recruited at band 4 on each ward within the Trust. A decision was also made that each directorate would have a supervisor Band 5 post to over-see the work of the discharge officers. This example of a local initiative forms part of our managing transfers of care resource.

The Trust decided to implement an electronic system to find a better way of managing complex discharges in 2013. This was developed in APEX, a low-code development platform that enables an organisation to build scalable and secure apps. This example of a local initiative forms part of our managing transfers of care resource.

‘Transforming our Communities’ was a consultation undertaken by Hambleton, Richmondshire and Whitby, and helped to provide a mandate for the local system to develop new models of care closer to home. This example of a local initiative forms part of our managing transfers of care resource.

In late 2017 the Technology Enabled Care (TEC) team began working on a project to improve pathways and access to TEC for those who were being discharged from hospital. The aim was to significantly increase the take-up of lifelines and telecare within a vulnerable cohort that would most benefit from them and ensure that people had access to the councils in house Reablement Enhanced Response Service (ERS). This example of a local initiative forms part of our managing transfers of care resource.

Region: South West Theme: Housing (in OPE)

Applying Behavioural Insights to fire safety

Leeds’ Fleet Replacement programme is designed to identify the lowest emission vehicle available when needing to be replaced. Where possible, this means electric vehicles (EVs) as the default option, however this requires appropriate charging point facilities to support this change. When vehicles are identified as suitable for EV replacement, details of their depot locations are mapped and collated and they’re then replaced, however this was not always straightforward as this case study by Leeds City Council and the Energy Saving Trust explains.

Run by Oxford City Council and Oxfordshire County Council, the Go Ultra Low Oxford project is trialling six types of charging infrastructure over 12 months to assess their suitability for on-street charging in residential areas. Case Study provided by the Energy Saving Trust.

Transport for Greater Manchester (TfGM) established the Greater Manchester Electric Vehicle (GMEV) Network in 2013. The network offers free charging for a nominal membership fee, with the costs being absorbed by TfGM. It was decided that the network required a technological renewal and strategic expansion if it were to support the mass adoption of electric vehicles (EVs) across the region and play a central role in improving air quality.