Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.

COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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Low Carbon Affordable Housing Development Framework Assessment Tool: Mid Devon District Council

Assessing the carbon impacts of development proposals and identifying the most cost effective methods of achieving higher performance standards.

Stalled housing sites and relationship management: Luton Borough Council

Developing better communication with existing local developers.

Ealing: Improving vaccine uptake across the borough

Ealing council's COVID-19 Vaccine Working Group made important decisions through analysing data on vaccine uptake in the borough to engage communities from low socio-economic groups and ethnic minority backgrounds.

Greening Campaign, Hampshire County Council

Hampshire County Council partnered with the Greening Campaign, to deliver grassroots projects at a community scale across the borough.

Lancaster West Neighbourhood Team - Notting Dale Future Neighbourhood, Royal Borough of Kensington and Chelsea

Lancaster West Neighbourhood Team was established following the Grenfell tragedy to provide a suite of management functions including tenancy management, community development and repairs and to deliver a multi-million-pound refurbishment of the 800 homes on the estate.

Cornwall Council: Doughnut economics in council decision making – revisiting

Cornwall Council have been using the Cornwall Development and Decision Wheel (CDDW) for cabinet decisions since September 2019. The CDDW is based on Doughnut Economics. It has been used to illustrate the positive and negative impacts of the decision being proposed in an easily accessible form that draws decision-makers to key issues that may require further debate, mitigation or even cancellation. Three years into using the CDDW, we have revisited them to understand what Cornwall Council have learnt from embedding it in Cabinet and other decisions and the impact it has had.

Exeter City Council: Advice Hub – Exeter Works

In response to the COVID-19 pandemic, Exeter City Council and Exeter Chamber of Commerce worked in partnership to launch Exeter Works, an online and physical advice hub to support people in the Greater Exeter area who need advice and guidance on a range of areas related to skills and employment.

Cheltenham Borough Council: Climate Impact Assessment Tool

Cheltenham Borough Council has deployed its Climate Impact Assessment Tool within internal decision making processes to ensure new projects and policies are aligned with the Council's commitment to climate action. The tool is designed to enable officers and decision-makers to easily evaluate the environmental and social impacts of projects and policies from the very start of decision-making and project development processes. This 'from day one' approach results in more robust, climate-friendly projects and earlier opportunities to mitigate and improve the social and climate impacts of the Council's projects.

Thurrock: Early years artificial intelligence powered wellbeing support

Thurrock council used artificial intelligence technology and co-produced an interactive app with families and local professionals to support on breast and bottle feeding, immunisations, sleep, play, mental health, diet, and oral health.

Staffordshire OPE Steering Group: Codsall Community Hub

Joint investment in South Staffordshire’s headquarters enabling co-location of local services and specialist teams across the public, health, private and voluntary sectors.