Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.

COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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Birmingham, Nottingham and Sandwell: Multi-Systemic Therapy

Multisystemic Therapy (MST) is a well-established and well evidenced approach for emotional and behavioural disorders. MST is an intensive family and community based intervention for young people aged 11-17 years.

Scotland: Where the Minimum Age of Criminal Responsibility has been increased

Although Scotland had a minimum age of criminal responsibility (MACR) of just 8, since 2011 it has not been possible to prosecute children aged under 12 in a criminal court. 

Babergh and West Suffolk: taking health promotion out to park and green spaces

Both Babergh and West Suffolk Councils have a strategic partnership with Abbeycroft Leisure to run outdoor activities and cooking sessions in local parks and green spaces during the pandemic.  

Leicester: running a sexual health clinic in a shopping centre

A sexual health clinic has been set up Leicester’s main shopping centre. It was chosen because it was convenient, but also through a desire to destigmatise sexual health.

Middlesbrough: one-stop wellbeing clinic in shopping centre

The Dundas Shopping Centre in the heart of Middlesbrough town centre is the Live Well Centre, a one-stop shop for healthy living run by the council’s public health team.

Hertfordshire: a network of healthy hubs in community locations

A network of healthy hubs has been set up across Hertfordshire on high streets, in leisure centres, at food banks and in community halls to take health and wellbeing services out to the public.

Brighton & Hove: encouraging healthy food options in canteens, cafes and restaurants

Brighton & Hove launched a voluntary healthy choice scheme 14 years ago for cafes, restaurants and takeaways and is now making it mandatory for its commissioned catering services to follow good practice.

Kent: using health and wellbeing shop to reach out to communities facing health inequalities

A health and wellbeing shop has been operating from a popular shopping mall in Kent, thanks to a partnership between the community NHS trust, county council and a borough council. 

Shropshire: training hairdressers, personal trainers and hospitality staff to become mental health champions

The council has organised informal workshops to train staff to respond to “difficult conversations” and signpost to local health and wellbeing services that are available to all who live and work in Shropshire.

Suffolk: providing wellbeing support from libraries

Libraries in Suffolk provide a comprehensive range of mental health and wellbeing help situated in the hearts of towns and villages across the county.