Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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Cornwall Council: Doughnut economics in council decision making – revisiting

Cornwall Council have been using the Cornwall Development and Decision Wheel (CDDW) for cabinet decisions since September 2019. The CDDW is based on Doughnut Economics. It has been used to illustrate the positive and negative impacts of the decision being proposed in an easily accessible form that draws decision-makers to key issues that may require further debate, mitigation or even cancellation. Three years into using the CDDW, we have revisited them to understand what Cornwall Council have learnt from embedding it in Cabinet and other decisions and the impact it has had.

Exeter City Council: Advice Hub – Exeter Works

In response to the COVID-19 pandemic, Exeter City Council and Exeter Chamber of Commerce worked in partnership to launch Exeter Works, an online and physical advice hub to support people in the Greater Exeter area who need advice and guidance on a range of areas related to skills and employment.

Cheltenham Borough Council: Climate Impact Assessment Tool

Cheltenham Borough Council has deployed its Climate Impact Assessment Tool within internal decision making processes to ensure new projects and policies are aligned with the Council's commitment to climate action. The tool is designed to enable officers and decision-makers to easily evaluate the environmental and social impacts of projects and policies from the very start of decision-making and project development processes. This 'from day one' approach results in more robust, climate-friendly projects and earlier opportunities to mitigate and improve the social and climate impacts of the Council's projects.

Thurrock: Early years artificial intelligence powered wellbeing support

Thurrock council used artificial intelligence technology and co-produced an interactive app with families and local professionals to support on breast and bottle feeding, immunisations, sleep, play, mental health, diet, and oral health.

Staffordshire OPE Steering Group: Codsall Community Hub

Joint investment in South Staffordshire’s headquarters enabling co-location of local services and specialist teams across the public, health, private and voluntary sectors.

Braintree District Council: Supporting the integration of Ukrainian refugees

Braintree District Council established a partnership with a local community centre to provide additional support for Ukrainian sponsors and guests and assist with their integration into local communities.

Community-based mental health and suicide prevention interventions for men – learnings and evidence from Cheshire and Merseyside

Like many areas, reaching and engaging middle aged men in suicide prevention activities is an important objective for the Champs Public Health Collaborative. The Collaborative commissioned Everton in the Community and Edge Hill University to conduct an evaluation of funded projects and a rapid evidence review of the effectiveness of these interventions. This case study was done jointly with the National Suicide Prevention Alliance and forms part of our suicide prevention resource.

Hertfordshire County Council and Stevenage Borough Council: A new crisis café to prevent suicide at a high-risk location

From March to October 2021, there was a reported increased in the number of suicide attempts, fatalities, and interventions at Stevenage train station. A Task and Finish Group was set up to quickly explore what support could be offered locally to people in crisis at the station. A NightLight crisis café has been opened close to the station, with 108 visits in the first month alone. This case study was done jointly with the National Suicide Prevention Alliance and forms part of our suicide prevention resource.

Art UK public sculpture digitisation programme

Art UK’s unprecedented photography and digitisation project has resulted in the UK’s collection of over 14,000 public sculptures and monuments being freely available to view and search online for the first time ever.

Using behavioural insights to improve air quality in the London Borough of Merton

London Borough of Merton's behavioural insights project tested an intervention to reduce engine idling at a level crossing in Merton using a pre-post trial. The simple and often subconscious act of engine idling can have significant effects on air quality within the local area.