Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Swindon Borough Council: keeping an eye out for the very underweight

Like all areas, Swindon has a well-established range of support for children identified as overweight or obese during NCMP. The school nursing service will offer families an appointment to discuss concerns, give diet and physical activity advice and can refer them on to healthy weight programmes. This case study forms part of our resource on the National Child Measurement Programme.

'My Neighbourhood’ – delivering innovative locality-based services addressing residents and their social needs

Improving the quality of life of residents within specific neighbourhoods in the Harrogate District.

Bristol Children’s Charter: placing children at the heart of the city

In 2018, the Mayor of Bristol, Director of Children’s Services at Bristol City Council and Cabinet Member for Women, Children and Families agreed to develop a new approach to ensure that children were at the heart of the city – not just in council decision-making, but across the breadth of Bristol’s partners.

Commercial opportunities in leisure and tourism - East Riding of Yorkshire Council

The East Riding of Yorkshire Council’s culture and customer service was looking for skills, capacity and expertise to review commercial operations, including income, pricing and marketing of a range of leisure and tourism services offered in the East Riding, with a focus on leisure, coastal and foreshores. The aim was to provide capacity in developing pricing and marketing strategies and to identify new income generating opportunities.

Efficiency and income generation

Stop & Go Project: connecting technology and social care companies

Liverpool City Council linked its homecare providers with technology providers. The impact has been much more significant than it originally envisaged, leading to the uptake of technological care solutions across the city, bringing in £1 million euros of additional funding to social care and leading to better outcomes for people using services. This case study forms part of our adult social care markets and commissioning resource.

Commercialism at Mendip District Council

The programme provided a productivity expert to support Mendip District Council in enhancing its approach to commercialising service delivery and building capacity and resilience for the future. It has built upon, and strengthened, an existing transformational programme. This case study forms part of our productivity experts resource.

Efficiency and income generation

Using behavioural insights to reduce sugar in schools – pilot study in Brighton and Hove City Council

This pilot project focused on developing an intervention to reduce sugar consumption in schools through a series of personalised ‘sugar swap’ messages.

Efficiency and income generation

A behavioural approach to managing demand in Special Educational Needs travel services: increasing uptake of independent travel training

The Croydon Behaviour Change Hub (BCH) worked with the SEN travel team to develop and trial a behavioural approach to reducing demand for council provided transport.

Using Stoke-on-Trent’s heritage to unlock regeneration

Stoke-on-Trent City Council appointed a Heritage Champion to lead a successful bid for a Heritage Action Zone, which is helping to encourage residents to move back into Longton town centre.

Veggie Run – A healthy living campaign for children

To help educate primary and junior school children across the London Borough of Havering about the rewards of healthy eating, the in-house HES Catering Service developed Veggie Run, the first council-created app in England designed to teach children to dodge unhealthy foods through digital game play.