Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.

COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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Your search returned 1556 results

Oxford City Council: Mobilise residents in climate emergency

OCC is using the evidence-based recommendations from its 2019 Citizens’ Assembly to steer their approach to climate change.

Bath & North East Somerset Council: Lean on partners’ campaigns

Recognising the council cannot do it alone, the communications team is amplifying its reach through committed and enthusiastic partners.

Action on Climate in Teignbridge: Conversations make a difference

ACT emphasise the importance of having trusted people, including local councillors, for residents to speak to.

Waltham Forest Council: A cross-council approach

WFC recommends ‘using insight to create the content that you know your residents will engage with.’

Bristol City Council: Share insights and evidence of success

BCC was the first council to declare a Climate Emergency in 2018, and in their approach to comms and engagement, evaluation is key.

Community testing in Waltham Forest

Local testing and stopping the spread of the virus through communities is key to protecting the public’s safety and wellbeing. Community testing in Waltham Forest offers rapid, lateral flow tests, allowing people who have no symptoms to know if they are infected.

Sevenoak's District Councils 'recover2gether' podcast

A pilot podcast was created to support the voluntary and business sectors in the Sevenoaks District in their response to and recovery from Covid-19.

Sandwell Council: Creating an army of vaccine advocates

Sandwell has a network of community leaders to promote vaccination; follow-up calls are also being made to those who refuse a jab; early data suggests there is little difference in uptake between ethnic groups.

St Albans city and district council: 'We helped the NHS set up a vaccination centre in a disused nightclub'

St Albans city and district council helped the NHS set up a much-needed vaccination centre in a building which until December, was operating as a nightclub.