Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.

COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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Your search returned 1650 results

Reorientation of services and functions and collaborations - Kirklees Council

In response to the pandemic, Kirklees Council has fundamentally and rapidly reassessed their approach to supporting their local businesses and residents

A responsive employment and skills partnership - Tees Valley Combined Authority

“We have used our powers to relax skills and employment funding rules and funding profiles for both businesses and providers – focused on areas of immediate need."

Service reorientation - London Borough of Waltham Forest

The strategy intended to boost the take-up of apprenticeships, encourage living wages with businesses, tackle unemployment and in-work poverty, and create good jobs for everyone.

Reorientation of services, functions and collaborations - Gateshead Metropolitan Borough Council

At the end of March 2020, early into the pandemic, Gateshead Council formed a Covid Economic Response Group, with workstreams on people, businesses, capital projects, stakeholders, and innovation.

Lambeth Borough Council: Enhanced Covid-19 testing - Communications campaign review

Lambeth is a complex borough with people from a wide range of religious, language, ethnic and socio-economic backgrounds. These facts presented both opportunities and challenges in our communications campaign to support surge testing.

Tackling inequalities and disproportionality – Camden Council

Following reports of disproportionate impacts of COVID-19 on people from Black, Asian and other ethnic backgrounds, Camden Council formed a working group to investigate.

Political leadership: Bolsover District Council

After nearly 50 years of a Labour controlled Authority, in May 2019 the Council were in the situation of no overall control.

Political leadership: Middlesbrough Council

Middlesbrough Council is a unitary local authority with a directly elected Mayor. In the 2019 (all out) elections, an Independent Mayor (Andy Preston) was returned, replacing the outgoing Labour Mayor.

Reactive Emergency Assessment Community Team - Creating a fully integrated admission avoidance hub for Ipswich and East Suffolk

Ipswich and East Suffolk’s Reactive Emergency Assessment Community Team (REACT) is a rapid and multidisciplinary response team created to integrate existing admission avoidance services and stop crisis admissions.

Cheshire West and Chester: the Youth Federation’s Holistic Mental Health Support service

Youth Fed’s mental health programme intends to provide an alternative to crisis or secondary mental health support. The programme aims to ensure that young people can find help easily at an early point of need.