Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.

COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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Encouraging channel shift through digital take up

Allerdale Borough Council is a small borough council with big ambitions. What we do, we do well but we need to do it more effectively and at a lower cost.

Hertfordshire County Council - Scam prevention campaign

Hertfordshire County Council’s powerful scam prevention campaign used a single story to highlight a common problem. Their campaign was awarded a bronze award at the 2019 Public Service Communications Excellence Awards.

Communications support

MindKind Staffordshire

This short case study outlines how the council has combined excellent internal communications with a strong health and wellbeing offer to create an environment where people feel better able to manage their mental health.

Communications support

Surrey County Council – Facilitating the planting of 1.2 million new trees by 2030

As part of Surrey County Council's climate emergency work, it has committed to facilitate the planting of 1.2 million trees – one for every Surrey resident – by 2030.

The North London Housing Partnership

The councils comprising the North London Housing Partnership wished to understand each other’s approaches to local housing company structures specifically, and new housing delivery generally.

Succeeding in viability negotiations - Harborough District Council

Harborough is the quintessential rural district often ranked as one of the best places to live in England. It is a great place to live and work with most people enjoying a high quality of life. However, house and land prices are the highest in Leicestershire and many residents struggle to get on the housing ladder or even access a suitable and affordable rented property.

Housing support services for the elderly - Newcastle City Council

The Housing LIN worked with Your Homes Newcastle to develop an evidence base in relation to the future requirements and expectations of older people for housing and support services.

Council Housing Development Programme - Derbyshire Dales District Council

Altair provided strategic support to the council through the development of a business case for the council to help meet one of its key corporate objectives – to identify and deliver new affordable housing sites and improve housing for vulnerable people – through the direct delivery of new council homes on available council land and through pursuing section 106 opportunities.

Torbay Council supporting the elderly through housing

LGA housing adviser funding secured Housing LIN consultants to carry out qualitative research on the housing aspirations of older people in Torbay.

Future Accomodation Needs in Havering

A report was commissioned by Havering’s Joint Commissioning Unit to understand the current needs and pressures across Children and Adults social care services and estimate the future accommodation needs for looked after children, care leavers, and children and adults with disabilities. This case study is part of the LGA's Housing Advisers Programme.