Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Improving communication skills

Reigate and Banstead Borough Council funded a scheme for people with learning disabilities to develop social interactions and have fun through a community choir. The choir combines singing with Makaton, which uses signals, signing and speech, and also involves members getting involved song writing.

Improving assessment for home adaptions using smartphones

Derbyshire County Council explored the potential for smartphone technology to support rapid assessments for adaptions of client’s homes.

View allAdult social care articles

Improving accessibility for the Deaf community in Surrey

Surrey County Council commits to improving accessibility for their Deaf community and advancing their equality, diversity, and inclusivity (EDI) agenda by providing ongoing British Sign Language (BSL) translated video content by Involve Interpreter.

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Improving Access to the Private Rented Sector - Purbeck District Council

Purbeck participated in the Housing Adviser’s Programme (HAP) in order to source additional private rented accommodation to prevent households becoming homelessness.

Improvements for fostering enquiries and approvals

In the 2017/18 financial year, North East Lincolnshire Council followed the national trend of low fostering recruitment. In this year, our council approved just four foster carers. Using insights gathered with the public we were able to identify barriers and misconceptions that may be stopping individuals from pursuing fostering as a career and then tailor our messages around these findings.

View allChildren and young people articles

Implementing live web chat

As part of its corporate Enhancing Our Service Offer programme and its approach to assisted digital and supported self-service, Redcar & Cleveland Borough Council has piloted a live web chat capability.

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Implementing an external funding strategy

Led by a bid writing expert, this project reviewed Warwick District Council's approach to how it identifies and applies for external funding. This case study forms part of our productivity experts resource.

View all Efficiency and income generation articles

Implementing a new care technology service

Leicestershire County Council developed a new care technology service, working in partnership with Hampshire County Council.

Imagineer: founded on inclusive principles

This case study forms part of the What Good Looks Like report on people with a learning disability and autistic people. This co-produced report was commissioned from the Building the Right Support (BTRS) Advisory Group, as part of the wider action plan developed by the Building the Right Support Delivery Board. It has been supported by Partners in Care and Health.

View allAdult social care articles

Illuminate: Seeing Oldham in a new light

As lockdown ends, Oldham Council’s Heritage, Libraries and Arts Creativity and Culture team put local participation and performance opportunities at the heart of their large-scale outdoor events programme.

View allCulture articles