Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Lincolnshire care home trusted assessor role

Often due to pressures and trouble identifying someone at the home who could carry out assessments, it took up to a week for a home to visit. Lincolnshire introduced a care home trusted assessor role, which would not only enable assessments to be carried out more quickly, but would also help to develop relationships and trust across the system. This example of a local initiative forms part of our managing transfers of care resource.

View allAdult social care articles

Library service redesign - North Yorkshire County Council

Following an extensive period of public consultation in 2014/15 about proposed changes to the North Yorkshire County Council Library Service the decision was made in July 2015 to implement the strategy.

Libraries providing a lifeline: Libraries from Home

Libraries faced an unprecedented demand for their services during lockdown. Libraries Connected estimate that libraries made 5 million additional digital loans and loaned 3.5 million more e-books than usual in this period.

Libraries of Sanctuary: Changing perceptions of refugees in Southampton

This case study explains how Southampton City Libraries became a Library of Sanctuary in October 2020. This case study explains how Southampton City Libraries became a Library of Sanctuary in October 2020. This case study forms part of the Culture Hub.

Libraries case studies

Here you will find a collection of case studies demonstrating how local authorities are using libraries to improve the lives of their residents.

LGA Productivity Expert programme in Harrow

The programme helped Harrow through a learning curve around commercial property investment that would have taken much longer without the LGA Productivity Experts Programme.

View all Efficiency and income generation articles

LGA Digital Connectivity Programme 2021: What is Full Fibre - campaign evaluation

Following the completion of the LGA Digital Connectivity Programme Evaluation report, Superfast Essex has upgraded almost 24,000 homes and businesses to ultrafast, gigabit-capable speeds up to 1,000Mbps as of November 2021.

View allDigital connectivity articles

LG Inform Plus – Stockport Metropolitan Borough Council

This case study highlights the work that Stockport Metropolitan Borough Council has undertaken using LG Inform Plus. This includes its approach to business intelligence via the use of the LG Inform Plus API.

View allDigital connectivity articles

LG Inform Plus – Richmond and Wandsworth councils

This case study shows how Richmond and Wandsworth councils (who operate a shared staffing arrangement) were able to significantly reduce the time and effort required to maintain their performance tool.

View all Research articles

LG Inform Plus – Lancashire County Council

This case study shows how Lancashire County Council is working towards significantly streamlining its data acquisition, manipulation, and visualisation processes through the LG Inform Plus API.

View all Research articles