Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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On the edge of care: Keeping vulnerable young people safely in the community

Taking a child into care has a significant impact on them, their family and their community. Brent Council wanted to develop their support for children, young people and their families.

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Helping residents build: Using design thinking to make planning applications more efficient

Brent Council applied to the Design in the Public Sector programme with the desire to make the planning application process in Brent easier and quicker.

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Building networked services to support private tenants’ health

Read about how Hackney Council is using design skills to better support tenants living in private rented accommodation.

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Accelerating housing delivery and creating a sustainable business model

Find out how South Kesteven District Council are using design skills to tackle the housing issue in their area – link to case study and videos.

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Enabling families to play a central role in developing, delivering and accessing support

Herefordshire Council worked to support Leominster community to develop responses for people engaged with adult social care and families facing crisis.

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Identifying and providing early help to pre-school children and their families

Staffordshire Council is developing effective ways to identify pre-school children sufficiently early and to engage their families with effective support, inspiration and practical help.

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Customer access to adult social care - eligibility and type of support via online form

Coventry City Council is ambitious about improving services for residents in the context of reducing budgets and growing demand for services.

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Helping older people maintain their independence

West Suffolk Council and its partners were keen to better understand each services pressures, targets and objectives for its older residents.

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Making applying for disabled adaptations easier

Braintree District Council focused on how to make essential home adaptations for disabled residents that would improve services to customers and reduce costs.

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Redesigning preventative services for childhood obesity

South Norfolk District Council was part of the East of England Design in the Public Sector programme focusing on redesigning preventative services for childhood obesity.

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