Innovation in local government is about improving the lives of the people in our
communities. Browse through our case studies to see the many innovative programmes councils are involved
in.
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South Yorkshire Fire and Rescue Service wanted to challenge the view that firefighting is a male-orientated role and attract more women to apply to the service. Corporate communications manager Alex Mills tells us how they enlisted the help of serving firefighters’ children to create a social media recruitment campaign which delivered results and secured them a 2018 public service communications excellence silver award.
Mental health problems can impact anybody at any stage of their life. Many people are scared to open up about mental health issues but Hertfordshire Council and partner agencies from across the county made it their mission to help change this. They wanted to raise awareness and normalise speaking out about mental health, particularly among boys and young men. Jen Beer, children and young people’s health improvement lead for public health at Hertfordshire County Council, tells us how their campaign to get people to ‘Just Talk’ won a bronze public service communications excellence award.
Over the past decade, Gloucestershire County Council has been on an important journey, successfully managing finances so it could invest in the areas that really matter.
This case study reviews the creation and contrasting evolution of town teams using the experiences of Pembrokeshire County Council’s innovative support programme in six towns.
In 2017/18 North Kesteven District Council undertook a customer-led review of parking provision that resulted in a joined-up approach to managing parking quality, quantity and cost within Sleaford town centre.
Waveney District Council has supported the Southwold Coastal Community Team in developing an evidence-base to underpin its work revitalising the town centre.
The London Mental Digital Wellbeing Service enables Londoners to assess their own mental health, get information about how to look after their own wellbeing, access support, and connect with others - including mental health professionals. PHEBI applied an underpinning behaviour change framework, used low cost interventions to optimise the flow of users to and through the digital space, and advised on the selection and offer of apps for wellbeing support – all based on existing theory and evidence.
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PHE Behavioural Insights worked with London Borough of Hounslow to conduct a randomised control trial investigating the effect of a healthy food environment checklist designed using behavioural insights on the healthy and unhealthy food purchases made by secondary school students.
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Carlisle City Council recruited a productivity expert with experience in the museum, heritage and cultural sector, to advise on the financial resilience of the Tullie House Museum; reduce its dependence on direct grant funding from Carlisle City Council; and identify a sustainable future funding level which reflected the operating demands of the museum and the council’s ongoing budget pressures. (This case study forms part of our productivity experts resource.)
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Shepway District Council (now Folkestone and Hythe District Council) transformed its revenues and benefits service by reinventing the way that the service operated for both the customer and the council. It received recognition for its work when it won the 2018 iESE Award for transforming through technology.
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