Case studies

Care technology when considered as part of a holistic support offer means it can be used effectively to support people’s independence and positively impact on their lives.

Introduction

This case study outlines plans and initiatives set out and used by Tameside MBC to grow and develop a workforce that is adept at being responsive to the diverse needs of Tameside residents.

When the contract to supply temporary staff came up for renewal, Luton Borough Council reviewed the existing approach against three priorities – ability to: generate additional savings, reinvest savings in council services, and to strengthen the permanent workforce.

A dedicated Adult Social Care project team was created to manage Suffolk County Council's involvement in the Care Quality Commission (CQC) pilot, and communications was a key part of the project from the very beginning.

Matt Woor was Suffolk County Council’s Communications Lead for Adult Social Care when they volunteered to be part of the Care Quality Commission (CQC) pilot.

The Healthy Stevenage Strategy provides a comprehensive and ambitious approach to improving health and wellbeing in the town. It has been created through collaboration with Hertfordshire County Council, the local NHS and Hertfordshire and West Essex STP.

In 2010 Northampton Borough Council carried out a business review of leisure services to ascertain the best way forward for the town.

Lincolnshire County Council was the first council to go through a pilot CQC assessment. The council's Executive Director for Adult Care and Community Wellbeing Glen Garrod said he was motivated to put Lincolnshire forward because he believes it is time for social care departments to open themselves up to a system of inspection with ratings.

Suffolk County Council was a late addition to the pilot scheme when the call came in early summer Director of Adult and Community Services Georgia Chimbani put her hand up. “We thought why not, we are always striving to improve and this seemed a good way to test ourselves.”