Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.

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Your search returned 22 results

Taking preventative measures to manage demand on adult social care services

London Borough of Hillingdon is using assistive technology and telecare to enable residents to remain in their homes longer.

View all Demand management articles

05 Dec 2016

Understanding customer needs to support older, vulnerable adults

Chorley Council used its Circle of Customer Need methodology to better understand the needs of older people experiencing fuel poverty.

View all Demand management articles

05 Dec 2016

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Cost of living hub

Councils and local partners have delivered remarkable services and support to protect their residents against higher costs, targeting help at those facing the most complex challenges. This hub is designed to share best practice and help councils support their residents through this difficult time.

Further local government innovation

Further examples of local government innovation can be found via the Welsh Local Government Association, the Scottish Local Government Innovation Exchange and through COSLA’s (Convention of Scottish Local Authorities’) Excellence Awards website, COSLA’s main database of innovative projects.