Case studies

As with other local authorities, central grant funding has been drastically reduced and as such, strategies and activities need to be implemented to ensure Copeland Borough Council (CBC) is financially self- sufficient by 2021. This case study forms part of our productivity experts resource.

The East Riding of Yorkshire Council’s culture and customer service was looking for skills, capacity and expertise to review commercial operations, including income, pricing and marketing of a range of leisure and tourism services offered in the East Riding, with a focus on leisure, coastal and foreshores. The aim was to provide capacity in developing pricing and marketing strategies and to identify new income generating opportunities.

The primary aim was to create a strategy that would enable Epsom and Ewell Borough Council to have an improved approach to commercialism in services it currently provides This case study forms part of our productivity experts resource.

Cornwall Councils’ Public Protection Service has developed and implemented an award winning sustainable regulatory operating model, providing discretionary business support products and services. This case study forms part of our productivity experts resource.

In response to a budget challenge that requires the Economic Regeneration (ER) service to become budget neutral to the authority, officers have worked with external consultants to identify options to commence and deliver commercial services. This case study forms part of our productivity experts resource.

Bromsgrove DC and Redditch BC received a grant from the LGA under the LGA Productivity Experts Programme. The Councils commissioned an LGA recommended expert to provide an options appraisal into how the councils can fulfil their strategic aim of generating more income. This case study forms part of our productivity experts resource.

The assignment was to review the planning (development management) and enforcement service, advise on best practice, the potential for productivity gains and any other improvements that could be made to realise efficiency gains – in order that these could be embedded within any new managerial approach or operational structure adopted within the service. 

Pendle Borough Council is a Lancashire District Council that has seen a 54 per cent reduction in its core revenue funding between the periods of 2010 to 2017.

The focus of the programme was to look at ways to generate income from two internally conceived and developed digital solutions. 

The programme helped Harrow through a learning curve around commercial property investment that would have taken much longer without the LGA Productivity Experts Programme.