Case studies

The Energetic Lifestyles project explored young people’s perspectives, in establishing an improved understanding of the perceptions and barriers to energy efficient behaviours among young people and ethnically diverse communities.

In our webinar ‘Climate change: what next for local authorities?’, Manchester City Council set out the communications work it is undertaking to help make Manchester a zero carbon city by 2038.

South Cambridgeshire District Council set up the Zero Carbon Communities (ZCC) Grant scheme to harness local action and enthusiasm, build local community networks and to enable this through a consistent and sustainable funding approach.

Youth Voice is a project taking place in East Suffolk, in the East of England. The initiative forms part of East Suffolk Council’s enabling communities strategy, and is run by the Communities Team.

When Storm Desmond hit the North of England in 2015 it flooded around 100 properties in Wyre. Senior Communications Officer Stephanie Collinson explains how the council delivered much needed communications support to a community in crisis.

As part of wider efforts to improve frontline services for customers, Wrexham’s County Borough Council’s customer service and digital teams worked together to tackle the challenge of helping local people remember their bin collection days. Digital projects officer Huw Ap Dewi explains how collaboration and technology helped make a difference for local people.

Worcestershire County Council declared a climate emergency in July 2021. Under the council’s Sustainability Policy, the council has committed to not only reducing their own operational carbon footprint but also to support businesses and other Worcestershire organisations to improve their environmental performance too.

Worcestershire County Council saw a need to develop improved foresight relating to demands on its health and welfare services in response to the pandemic.

Summary Worcester City Council turned to its neighbours to learn from the best practice that existed locally. It has now introduced the role of private sector liaison officer to help rebuild its rent deposit guarantee scheme in addition to other initiatives.

When Mayor of London Sadiq Khan announced the opportunity for London boroughs to compete for £1.35m of funding and the prize to be named the very first London Borough of Culture, Waltham Forest had their sights set on success. Lorna Lee, Director of London Borough of Culture 2019, explains how extensive digital campaigning and community engagement won them the title and a gold public service communications award.