Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Variable pricing at heritage attractions

Bath and North East Somerset Council introduced variable pricing at the Roman Baths in 2019. 4 years on, visitor enjoyment has increased, demand peaks are a thing of the past, and revenues are contributing to the council’s broader statutory responsibilities.

Using the UPRN to identify vulnerable individuals and provide support during the pandemic in Barnsley Council

At the onset of the pandemic Barnsley Metropolitan Borough Council wanted to take a proactive approach to support members of its community. The council opted to build a Vulnerability Index.

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Using the improved Better Care Fund in Derbyshire

Derbyshire County Council has been working with local partners to develop and deliver a clear plan for use of the improved Better Care Fund. The approach is helping to maintain capacity across both social work and the independent sector, and supporting system flow and hospital discharges. This example of how local areas are working to implement overall system change forms part of our managing transfers of care resource.

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Using social media in targeted campaigns

Healthwatch Kirklees wanted to drive more traffic to Kirklees’ smoke-free website to encourage people to stop smoking before an operation. This case study forms part of our social media strategy resource.

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Using property identifiers to locate vulnerable people in Sedgemoor District in Somerset

Local Authorities in Somerset needed to contact those residents who were not already covered by the national NHS shielding programme but were nonetheless situationally vulnerable.

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Using data to decarbonise Birmingham

Local government has an important role to play when it comes to achieving both UK and global climate targets, but how can data be used to plan and implement climate initiatives more effectively? “Project 3D“ is an innovative, data led project that is supporting Birmingham to meet decarbonisation targets.

Using data mapping to inform care decisions

‘The Bridge’ is a tool for data visualisation, designed to display public sector data and provide effective economic forecasting and market insights. Follow-on funding was granted to share the project and its learning with other councils.

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Using behavioural science to support communications campaigns in North Yorkshire

North Yorkshire County Council worked with the Behavioural Insights Team to apply behavioural science to their communications campaigns during the coronavirus crisis.

Using behavioural insights to reduce sugar in schools – pilot study in Brighton and Hove City Council

This pilot project focused on developing an intervention to reduce sugar consumption in schools through a series of personalised ‘sugar swap’ messages.

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