Case studies

Dacorum Borough Council moved its Council Tax registration process from paper-based to online, and in the process used behavioural insights to redesign the layout and wording of the applications.

With an ambitious transformation plan, a refreshed set of corporate values and a desire to move away from messages about financial cuts, Oxfordshire County Council needed to evolve its corporate narrative to reflect its new direction.

With Hackney experiencing unprecedented change over the past decade, the council had to make sure that its corporate narrative reflected the realities of its communities.

Faced with a need to save money and generate new income, Reigate and Banstead Borough Council set out to see if changing people’s parking habits could help contribute to the council’s ambitious financial targets.

December is traditionally the fire service’s busiest month for house fires, and many of those involve chip pans.

How Buckinghamshire County Council’s communications and public health teams worked together to promote the health and wellbeing activities available in the local area and support residents to lead healthier, more active lives.

The London Borough of Croydon designed a behavioural solution to help encourage the uptake of alternative pathways to finding accommodation.

Greater Manchester Combined Authority worked with the Behavioural Insights Team to improve the client consent process for its Working Well employment support programme.

Three Rivers District Council has an in-house leisure development team and contracts out the management of its leisure venues. The team works with a range of partners to meet strategic targets around increasing the health and wellbeing of local people, including those with additional needs, mental health issues and vulnerable young people.

The health service and local government have worked together closely across the Bradford and Airedale region to provide telemedicine to care home residents and people in the community.