Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Mid and South Essex: Weekly telephone calls for people newly diagnosed with depression

Mid and South Essex residents who are newly diagnosed with depression can be referred to a ‘Wellbeing Calls’ service which provides additional support in the first few weeks after diagnosis. Delivered by two local voluntary sector partners, the service supported almost 700 people in the year 2022/23.

View allMental health articles

Shropshire, Telford & Wrekin: Bereavement support for people affected by suicide

Through the local authority public health teams in Shropshire and Telford & Wrekin, a proportion of the NHS England suicide prevention funding was allocated to develop a suicide bereavement service. This provides emotional and practical support to people affected by a suicide, possible suicide or sudden and unexplained death.

View allMental health articles

Physical Activity Referral Scheme (PARS)

The Active Westminster Physical Activity Referral Scheme (PARs) is delivered by Everyone Health in partnership with Westminster City Council’s leisure contractors Everyone Active, and was previously known as the Exercise Referral Scheme.

East Riding Blockdown Project

East Riding Archives’ Blockdown project harnessed the possibilities of the videogame Minecraft as an interactive learning environment and as a tool to collect young peoples’ experiences of the COVID-19 pandemic in the region.

Schools Healthy Commutes Project in Westminster

The Schools Healthy Commutes project initiated by Westminster City Council is a proactive response to the prevalent issue of traffic congestion and pollution during peak school hours.

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Air Quality Data Platform in Westminster

Aligned with the Fairer Westminster Strategy, the council is committed to sharing accessible and transparent data to all residents and visitors of Westminster. In July 2023, the Westminster Air Quality Data Platform was launched, illustrating the councils’ efforts to provide crucial information for informed decision-making.

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Newport City Council’s journey to decarbonising procurement

This case study outlines the significant project Newport City Council has embarked on to identify the carbon emissions stemming from procurement, with the aim of decarbonising to reach our target of Net Zero by 2030.

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Northampton Leisure Trust

In 2010 Northampton Borough Council carried out a business review of leisure services to ascertain the best way forward for the town.

Nottingham City Council: Create the right environment and support staff

Following a non-statutory review, Nottingham City Council has embarked on significant improvement and transformation plans, with the appointment of an improvement and assurance board, but Director of Adult Health and Social Care Sara Storey still wanted to be part of the CQC pilot.