Case studies

With research showing that relationship abuse is most prevalent among 16-24 year olds, Westminster City Council wanted to help young people find their voice and speak out about unhealthy relationships. Communications account manager Klara Nordstrom explains how they used creative thinking to engage this often hard-to-reach group.

Faced with the task of breathing new life into their intranet, Devon County Council decided to take the bold step of integrating it into their public website. Internal Communications and Stakeholder Relations Manager Paula Miles explains why they did it and why early indications suggests it could be the solution to a more open, transparent and collaborative way of working.

Staffordshire Council is developing effective ways to identify pre-school children sufficiently early and to engage their families with effective support, inspiration and practical help.

Explore is a mutual organisation which runs library services on behalf of the City of York Council.

With health and fitness a priority for all firefighters, South Yorkshire Fire and Rescue service wanted to find a way to support their employees to live healthier lives. Corporate communications manager Alex Mills explains how they achieved their objective.

Herefordshire Council worked to support Leominster community to develop responses for people engaged with adult social care and families facing crisis.

With the budgetary pressures of recent years the drive to generate revenue and commercialise council operations has become ever more pressing.

Staffordshire County Council recognises the need for new relationships with citizens and communities to deliver its vision of a connected Staffordshire. To help achieve this, the council is seeking new approaches to shaping customer demand and developing community capacity through using digital solutions and taking a more commercial outlook.

Surrey County Council has a quality assurance team of 4.5 quality assurance managers who undertake monitoring visits to care homes, home care providers and supported living schemes.

For private sector communications agency Long Run Works, an engaging story isn’t just an important outcome, it’s also key to the process of actually writing your corporate narrative.