Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Young Commissioners in Newcastle and Gateshead

A new programme enabled 14 Young Commissioners to be equal partners in leading service and culture change for children and young people’s mental health services in Newcastle and Gateshead.

View allChildren and young people articles

Sheffield: reducing delayed transfers of care

Sheffield, like other areas across the country, has found itself under a lot of scrutiny both regionally and nationally because of its delayed transfers of care (DTOC) performance. This example of how local areas are working to implement overall system change forms part of our managing transfers of care resource.

Using the improved Better Care Fund in Derbyshire

Derbyshire County Council has been working with local partners to develop and deliver a clear plan for use of the improved Better Care Fund. The approach is helping to maintain capacity across both social work and the independent sector, and supporting system flow and hospital discharges. This example of how local areas are working to implement overall system change forms part of our managing transfers of care resource.

View allAdult social care articles

Gathering evidence with digital tools - Yorkshire and Humber

Hull and Wakefield have used PHE’s online SHAPE tool to work out how best to invest money in dental services. SHAPE has allowed officials to map where practices are against areas of high deprivation as a proxy for poor oral health.

View all Digitalisation articles

Nudging down rent arrears using behavioural insights

Collaborative Change, Capita and 10 social housing providers across the UK worked together to explore how behavioural insights and ‘nudge’-style interventions could maximise income collection and reduce rent arrears.

View all Efficiency and income generation articles

Kirklees Active Leisure

Kirklees Active Leisure was established by Kirklees Council in 2002. Both organisations work together to provide, develop and protect good quality leisure services for local people. The leisure trust is committed to social and community development and contributes significantly to the local partnership agenda.

Using behavioural insights to convert taxpayers to direct debit – Medway Council

Medway Council worked with the Behavioural Insights Team to increase the number of council tax payers signed up to direct debit.

View all Efficiency and income generation articles

Dudley Council – See me hear me child sexual exploitation awareness campaign

Highlighting the dangers of child sexual exploitation (CSE) is an important priority for councils and their partners throughout the country.

View all Communications support articles

Enfield Council – He doesn’t love you if…domestic abuse campaign – public sector communications excellence awards – bronze winner

With research showing that girls between 16 and 24 are at the highest risk of domestic abuse, Enfield Council developed an emotive and educational campaign to help young women to recognise the signs and seek help. Head of Communications David Greely explains what they did.

View all Communications support articles

Long Run Works – using storytelling to create your corporate narrative

For private sector communications agency Long Run Works, an engaging story isn’t just an important outcome, it’s also key to the process of actually writing your corporate narrative.

View all Communications support articles