Case studies

With pregnancy smoking rates showing a slight increase in 2014/2015 Hertfordshire County Council’s Public Health Service wanted to encourage pregnant smokers to quit for good. Senior Campaigns and Communications Officer Jo Necchi explains what they did.

Communicating messages about death is always challenging, but Leeds City Council decided to take the reins and work with partners across the city to help residents face their fears. Communications officer Debra Kerr and Ageing Well Officer Carole Clark explain how collaboration helped people to find the right words to tackle this difficult subject.

With research showing that relationship abuse is most prevalent among 16-24 year olds, Westminster City Council wanted to help young people find their voice and speak out about unhealthy relationships. Communications account manager Klara Nordstrom explains how they used creative thinking to engage this often hard-to-reach group.

In Blackpool, 128 local residents worked with professional artists to create the Blackpool Treasure Trove, a heritage resource of seven pop-up museums.

Community engagement through art and celebrating local heritage have been critical to the success of a £7m leisure refurbishment programme in North Kesteven.

Staffordshire’s Great War commemorations are bringing the momentous events of this period to life through events, exhibitions and activities.

However, the partners recognised that modern design approaches and technologies offered them new opportunities to give customers a much better digital experience while reducing costs.

West Suffolk Council and its partners were keen to better understand each services pressures, targets and objectives for its older residents.

South Norfolk District Council was part of the East of England Design in the Public Sector programme focusing on redesigning preventative services for childhood obesity.

Cambridgeshire County Council: Helping local partners use ‘real' data to address challenges and using a design-led approach to find better solutions.