Case studies

A key objective of the LGA's 'Rewiring Public Services' campaign is to transform public services so that they prevent problems instead of just picking up the pieces.

Chelmsford City Council is working with stakeholders to help tackle the issues of parking around schools and the safety concerns that arise from it.

South Staffordshire Council works to build sustainability within the organisation and embed a continuous improvement culture focused on efficiency savings and innovative design solutions.

Healthwatch Kirklees wanted to drive more traffic to Kirklees’ smoke-free website to encourage people to stop smoking before an operation. This case study forms part of our social media strategy resource.

The research underlined how a nuanced approach is required and led to the production of a channel shift toolkit. The research findings underpin the borough's channel shift implementation strategy.

Over two years this developed into an organisation called the Lochside Neighbourhood Group, made up of third sector organisations, faith groups, and both private and public sector organisations.

Between 2009 and 2010, a project known as ‘You Decide!' was given £4.76 million by the Tower Hamlet's Council, plus an additional £300,000 by the local Primary Care Trust (PCT), totalling over £5 million over the two years.

Through Local Area Coordination, service users stay strong, safe and connected in communities which are more welcoming, inclusive and supportive. As a result, they can find practical, non-service solutions to problems and generally avoid the use of acute front-line services which are increasingly unaffordable.

The People's Panel was a citizens' assembly made up of 5,000 members of the public, which aimed to act as a ‘sounding board' – providing ongoing feedback  of government policy. It was organised by the Labour Government from 1998 to 2002.

Loomio is a web application used to assist groups with a collaborative decision-making process by allowing the creation of focused topic forums with set deadlines and space for deliberation. The Welsh Assembly first used the application in 2014 as part of the Health and Social Care Committee's inquiry looking into alcohol and substance misuse in Wales.