Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Supporting the financial wellbeing of council employees in North Somerset

In May 2017, North Somerset Council added a new suite of financial wellbeing products to its employee benefits package. At no risk or cost to the council, they have already delivered an average saving of £1,029 for those who have taken advantage of them.

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Online resilience training pilot - East Sussex County Council

Faced with the challenge of rising mental health absence rates, East Sussex County Council (ESCC) wanted to understand how to pro-actively support the wellbeing of its workforce.

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London Borough of Southwark: a Health in All Policies approach

Key among this has been the adoption of a Health in All Policies (HiAP) approach by the public health directorate, which aims to maximise how health and wellbeing interventions and outcomes are integrated across the council. 

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Hampshire County Council: pushing the boundaries by using Amazon Echo

Hampshire County Council has made assistive technology a mainstream part of its adult social care work. The approach has helped it achieve substantial savings with 100 new referrals being made each week into the service.

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Health visiting and school nursing: Redcar and Cleveland Borough Council

In January 2015, Redcar and Cleveland Borough Council went out to tender for the school nursing service and didn't receive any bidders. Between January and March, they did an options paper and Cabinet decided in March 2015 to transfer the service in-house and propose that they should subsequently explore also bringing health visiting in-house.

Wyre Council: communicating during Storm Desmond

When Storm Desmond hit the North of England in 2015 it flooded around 100 properties in Wyre. Senior Communications Officer Stephanie Collinson explains how the council delivered much needed communications support to a community in crisis.

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Understanding and implementing effective channel shift

The research underlined how a nuanced approach is required and led to the production of a channel shift toolkit. The research findings underpin the borough's channel shift implementation strategy.

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Dorset Local Resilience Forum

When a major incident occurs, for example a flood or a terrorist attack, a range of public and private sector organisations in the location affected, must work together in order to protect human life, support the continuity of everyday activity, restore disrupted services and uphold the rule of law.

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Case study 2: Metropolitan Borough Council

Interview with Adrian Watson - former Chief Environmental Health and Licensing Officer, currently on secondment to a joint post between Environmental Health [within Planning and Regulation services] and the council's Performance and Development service.

The evolution of a neighbourhood management service

London Borough of Barking and Dagenham This article is the first in a series that will follow the progress made by the London Borough of Barking and Dagenham towards a new, borough-wide neighbourhood management (NM) service.

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